Senior Sales Supervisor

INTERNATIONAL BANK OF COMMERCE; Sulphur (LA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical Plan

Employer Paid Life Insurance

Flexible Spending Program

401(k) Profit Sharing Program

Supplemental Benefit Programs

Sick Leave

Vacation

Paid Holidays

Job summary

INTERNATIONAL BANK OF COMMERCE is looking for a Retail Manager Trainee at their Sulphur, Louisiana branch. This full-time in-office role involves managing staff, executing sales activities, and ensuring exemplary customer service while developing staff through mentoring.

Applicants should have a High School diploma or equivalent, retail management experience, and a focus on results. The position offers a range of benefits including health insurance and a 401(k) Profit Sharing Program.

Responsibilities

• Manage branch staff and establish expectations for individual and staff performance.
• Plan and execute sales activities to meet branch deposit growth.
• Perform successfully to the Deposit Growth and Sales Performance Goals.
• Sustain customer relationships with face-to-face meetings and outreach activities.
• Organize branch promotions internally and externally.
• Establish community relationships.
• Facilitate daily huddles and weekly sales meetings.
• Participate in corporate and market initiatives as needed.
• Develop employees through coaching and mentoring.
• Manage the maintenance of office equipment and supplies.
• Provide approvals for Market retail customer portfolio.
• Manage timely administration of all branch functions.

Skills

Critical Thinking

Focus on Results

Management of Personnel Resources

Instructing

Leadership

Organization

Planning

Sound Decision Making

Service Orientation

Focus on Quality

Promotes Teamwork

Sensitivity to Guidelines

Good Oral and Written Communication

Focus on Sales

Stress Management

Education

High School diploma or GED equivalence

Some college, preferred

Retail Management experience required

Job description

Job Summary

Time Type: Full time. This is an in‑office position. Department: 410 Branch Management. Under the guidance of the Corporate Area Sales Manager and a specific assigned Mentor, the Retail Manager Trainee position is assigned a branch and ensures staff is effectively conducting multiple branch operations and processes while providing superior customer service incorporating the IBC Experience.

ESSENTIAL JOB FUNCTIONS

• Manage branch staff and establish expectations for individual and staff performance.
• Plan and execute sales activities to meet branch deposit growth.
• Perform successfully to the Deposit Growth and Sales Performance Goals (TSA and Referral Programs).
• Sustain customer relationships with face‑to‑face meetings, phone calls, lobby, and outreach activities.
• Organize branch promotions internally and externally to promote bank products and services.
• Establish community relationships.
• Actively engage in various bank meetings.
• Facilitate daily huddles and weekly sales meetings.
• Participate in corporate and market initiatives as needed.
• Develop employees and facilitate by coaching, instructing, and mentoring.
• Ensure staff retention.
• Shadow hiring process and employee terminations.
• Timely management of all branch administration job functions.
• Manage the maintenance of office equipment, supplies and branch image.
• Provide approvals for Market retail customer portfolio adhering to Bank Policies.
• Other duties as assigned.

SKILLS

• Critical Thinking
• Focus on Results
• Management of Personnel Resources
• Instructing
• Leadership
• Organization
• Planning
• Sound Decision Making
• Service Orientation
• Focus on Quality
• Promotes Teamwork
• Sensitivity to Guidelines
• Good Oral and Written Communication
• Focus on Sales
• Stress Management

Education & Experience

High School diploma or GED equivalent. Some college, preferred. Retail Management experience required.

Benefits

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• 401(k) Profit Sharing Program
• Supplemental Benefit Programs such as Vision, Dental, Disability, Tuition Assistance Program
• Sick Leave
• Vacation
• Paid Holidays