Senior Sales Strategy and Operations Analyst

Devoted Health; Waltham (MA); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Comprehensive health plan

401K retirement plan

Lyra mental health resources

Generous vacation and holiday time

Stock options

Résumé du poste

Devoted Health is seeking a Senior Analyst to support operations for a multichannel sales force and to help develop sales-enablement technology for compensation structures and external software integrations.

You will plan, execute, analyze, and optimize processes, working with stakeholders across the organization to deliver timely, measurable improvements. Strong analytical, project-management, and communication skills are essential in a fast-paced environment.

Qualifications

• 3+ years of experience in analytical, operational, or project management roles.
• Strong attention to detail and thoroughness with processes.
• Experience building reports and automating processes.
• Ability to balance multiple initiatives and manage priorities.
• Excellent communication and presentation skills.

Responsabilités

• Support multichannel sales force operations and sales-enablement technology.
• Plan and execute operational efforts with minimal supervision.
• Conduct root cause analyses of sales compensation and integrations.
• Measure impact of initiatives and ensure sustainability.
• Promote data-driven decision making and ongoing optimization.
• Support multiple projects and stakeholders across teams.
• Perform ad hoc analytics and modeling to inform decisions.
• Align needs and deliverables and manage timely delivery of projects.
• Prioritize requests and adapt processes in a fast-paced environment.
• Perform other job-related duties as requested.

Connaissances

Analytical mindset

Data-driven decision making

Project management

Stakeholder collaboration

Change management

Problem solving

Self-starter

Time management

Communication skills

Fast learner

Outils

Excel

SQL

BI dashboards

AI agents

Description du poste

• As a key member of the team, the Senior Analyst will support the operations of a full, multichannel sales force. The role will help facilitate the development of sales-enablement technology related to sales compensation structures and external software platform integration
• Scope, plan, and execute operational efforts, and improve their efficiency with minimal supervision
• Conduct root cause analyses of business operations pain points related to sales compensation structures and external software platform integration
• Measure the impact of efforts to validate desired results and ensure mechanisms are in place to sustain improved performance
• Promote data-driven decision-making and contribute to ongoing optimization
• Support multiple projects and workstreams simultaneously while facilitating input from key stakeholders
• Perform ad hoc analytics and modeling to better understand key parts of the business
• Align needs and deliverables across all levels of the organization, and manage timely delivery of projects and assets related to goals and budget
• Exercise discretion and judgment when prioritizing requests and interpreting and adapting procedures, processes, and techniques in a dynamic, fast-paced environment
• Perform other job-related duties as requested

Benefits

• Comprehensive health plan
• 401K retirement plan
• Lyra mental health resources
• Generous vacation and holiday time
• Stock options

Strong attention to detail; organized and thorough, with a desire for continuous process improvement

An analytical mindset and comfort independently conducting qualitative and quantitative analyses

Demonstrated experience in an analytical, operational, and/or project management role

A strong understanding of business process analysis and improvement, project management, and change management

A self-starter and team player who can partner effectively with other teams to define goals, launch initiatives, and optimize them to create a smooth experience for potential users

Experience using Excel, SQL, BI dashboards, AI agents, and other tools to build reports, automate processes, and conduct analyses that inform ongoing recommendations for plan adjustments

Ability to deal effectively with ambiguous situations

3+ years of experience in analytical, operational, or project management roles

A passion for building an organization

A track record of achieving measurable results

A high level of self-motivation and ability to accomplish goals independently

A fast learner who can quickly pick up new content and industries in an extremely fast-paced environment

Ability to adapt quickly to change and strong problem-solving skills

A results-oriented approach and willingness to take initiative and get the job done

Strong organizational, interpersonal, communication, and presentation skills

Ability to balance multiple initiatives and prioritize workload