Senior Analyst Sales Operations

Staples; Framingham (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Inclusive culture with BRGs

Flexible PTO

7 observed holidays + floating holiday

Discounts

Company 401(k) match

Wellness programs

Job summary

Staples in Framingham, MA is seeking a Senior Analyst, Sales Operations to design, build, and maintain analytical tools and dashboards that drive data‑driven decision making across the sales organization.

You will partner with Sales, Finance, Operations, Marketing, and IT to define KPIs, build scalable data models, and deliver insights that improve efficiency and profitability. Strong SQL, BI skills, and a passion for turning data into actionable recommendations are essential.

Qualifications

• Bachelor’s degree in Finance, Economics, Mathematics, Engineering, Business Analytics, or related analytical discipline.
• 2+ years of experience in analytics, business intelligence, sales operations, or a related field.
• Advanced SQL skills for data extraction, analysis, and reporting.
• Experience developing dashboards and reporting solutions using Power BI, Tableau, MicroStrategy, or similar platforms.
• Strong Microsoft Excel skills, including pivot tables, advanced formulas, and data modeling.

Responsibilities

• Develop, automate, and maintain dashboards, scorecards, and reports that provide visibility into sales performance, pipeline health, revenue trends, and operational effectiveness.
• Build and optimize data models and SQL queries to ensure accurate, scalable, and efficient reporting.
• Create meaningful visualizations using Power BI, Tableau, MicroStrategy, or similar business intelligence tools.
• Partner with business leaders to define key performance indicators (KPIs) and measurement frameworks for strategic initiatives.
• Conduct deep-dive analyses to identify trends, root causes, risks, and opportunities for improvement.
• Leverage automation and data preparation tools such as Alteryx to streamline reporting and analytics workflows.
• Drive continuous improvement initiatives focused on reporting standardization, process optimization, and self-service analytics capabilities.
• Collaborate with IT and data governance teams to ensure data quality, integrity, compliance, and security.
• Present insights and recommendations to stakeholders and leadership teams to support business decision-making.
• Stay current on emerging analytics technologies and recommend innovative solutions that improve business outcomes.

Skills

Strong analytical

Excellent communication

Cross-functional collaboration

Data-driven decision making

Problem solving

Education

Bachelor’s degree in Finance or related field

Tools

Power BI

Tableau

MicroStrategy

SQL

Alteryx

Job description

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. The Senior Analyst, Sales Operations is responsible for designing, building, and maintaining analytical tools, dashboards, scorecards, and reporting solutions that support data-driven decision-making across the sales organization. Partnering closely with Sales, Finance, Operations, Marketing, and IT teams, this role helps define performance metrics, uncover business insights, and identify opportunities to improve efficiency, profitability, and execution. The ideal candidate combines strong technical capabilities with business acumen and a passion for turning data into impactful recommendations.

What You’ll Be Doing:

• Develop, automate, and maintain dashboards, scorecards, and reports that provide visibility into sales performance, pipeline health, revenue trends, and operational effectiveness.
• Build and optimize data models and SQL queries to ensure accurate, scalable, and efficient reporting.
• Create meaningful visualizations using Power BI, Tableau, MicroStrategy, or similar business intelligence tools.
• Partner with business leaders to define key performance indicators (KPIs) and measurement frameworks for strategic initiatives.
• Conduct deep-dive analyses to identify trends, root causes, risks, and opportunities for improvement.
• Leverage automation and data preparation tools such as Alteryx to streamline reporting and analytics workflows.
• Drive continuous improvement initiatives focused on reporting standardization, process optimization, and self-service analytics capabilities.
• Collaborate with IT and data governance teams to ensure data quality, integrity, compliance, and security.
• Present insights and recommendations to stakeholders and leadership teams to support business decision-making.
• Stay current on emerging analytics technologies and recommend innovative solutions that improve business outcomes.

What You Bring To The Table:

• Strong analytical, critical thinking, and problem-solving skills.
• Excellent communication and presentation skills with the ability to simplify complex information.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Exceptional attention to detail and commitment to data accuracy.
• Collaborative, relationship-focused approach with strong cross-functional partnership skills.
• Intellectual curiosity and a passion for leveraging data, technology, and automation to solve business challenges.
• Ability to translate data into actionable insights that drive measurable business impact.

What’s Needed- Basic Qualifications:

• Bachelor’s degree in Finance, Economics, Mathematics, Engineering, Business Analytics, related analytical discipline, or equivalent work experience.
• 2+ years of experience in analytics, business intelligence, sales operations, or a related field.
• Advanced SQL skills for data extraction, analysis, and reporting.
• Experience developing dashboards and reporting solutions using Power BI, Tableau, MicroStrategy, or similar platforms.
• Strong Microsoft Excel skills, including pivot tables, advanced formulas, and data modeling.
• Demonstrated experience defining business metrics and translating business requirements into analytical solutions.
• Proven ability to build and maintain scalable reporting processes and frameworks.
• Strong written and verbal communication skills.

What’s Needed - Preferred Qualifications:

• Experience with Alteryx or similar workflow automation and data preparation tools.
• Familiarity with Snowflake, Salesforce, enterprise data warehouses, or comparable technologies.
• Understanding of sales performance measurement, forecasting, territory planning, and pipeline analytics.
• Experience supporting data governance initiatives or self-service analytics programs.
• Exposure to project management or continuous improvement methodologies such as Lean, Six Sigma, or Agile.
• Experience working in a cross-functional environment supporting sales and business operations teams.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.