Senior Sales Representative

Voith Paper Inc.; Los Angeles (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Voith US Inc. seeks a Sales Representative III to manage assigned mills, building relationships with decision-makers like superintendents, production managers, and technical personnel.

The role focuses on growing a core annual sales base while driving regional performance in sales, orders, customer satisfaction, receivables, and expenses. You will work with cross-functional teams to deliver value-added products and technical services, analyze data for decision-support reports, and plan call

Qualifications

• BS Degree in Engineering or Paper Science or at least 5 years in sales or industry-related experience.
• Must be able to demonstrate the ability to sell and develop strong relationships with customers.
• Strong verbal, written, and interpersonal communication skills, with the ability to collaborate effectively across all levels and functions of the organization to achieve goals.
• Must be willing to travel up to 85% of the time.

Responsibilities

• Manage assigned accounts to meet sales and order budget objectives, while addressing customer complaints, monitoring receivables, and controlling travel and entertainment expenses.
• Partner with cross-functional teams, including Customer Service, Manufacturing, Technology & Optimization, and Administrative Support, to drive operational success and achieve business objectives.
• Present and promote value-added products and technical services by analyzing data and delivering reports that support customer decision-making and acceptance.
• Determine with sales management and regional team members prescribed levels of call frequencies through accounts planning including machine downtime coverage.
• Forecast annually with sales management for future growth and opportunities.
• Maintain good customer files and records for account planning, forecasting, production scheduling, and inventory control.
• Support product installations, maintain accurate reporting and database records, and promptly escalation product performance or runnability issues.

Skills

Sales experience

Relationship building

Communication skills

Education

BS Degree in Engineering or Paper Science

Job description

The Sales Representative III is responsible for managing assigned customer accounts (mills) by building relationships with key decision-makers, including superintendents, production managers, and technical personnel. This role is accountable for developing, maintaining, and growing a core base of annual sales while driving regional performance across sales, orders, customer satisfaction, receivables, and expense management.

Responsibilities:

• Manage assigned accounts to meet sales and order budget objectives, while addressing customer complaints, monitoring receivables, and controlling travel and entertainment expenses.
• Partner with cross-functional teams, including Customer Service, Manufacturing, Technology & Optimization, and Administrative Support, to drive operational success and achieve business objectives.
• Present and promote value-added products and technical services by analyzing data and delivering reports that support customer decision-making and acceptance.
• Determine with sales management and regional team members prescribed levels of call frequencies through accounts planning including machine downtime coverage.
• Forecast annually with sales management for future growth and opportunities.
• Maintain good customer files and records for account planning, forecasting, production scheduling, and inventory control.
• Support product installations, maintain accurate reporting and database records, and promptly escalation product performance or runnability issues.

Required Skills/Abilities:

• BS Degree in Engineering or Paper Science, or at least 5 years in sales or industry-related experience.
• Must be able to demonstrate the ability to sell and develop strong relationships with customers.
• Strong verbal, written, and interpersonal communication skills, with the ability to collaborate effectively across all levels and functions of the organization to achieve goals.
• Must be willing to travel up to 85% of the time.
• Must be able to provide solid technical support to customers.

Physical Requirements

• Regularly required to talk and hear, stand and walk, use hands to handle or feel, reach with hands and arms.
• Climb stairs, walking, kneeling, pulling, warm temperatures, work around equipment.
• Ability to lift 50 pounds as needed.

* This job description is not all encompassing; however, it is intended to be a general description of the responsibilities of this position.

Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status. We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.