Senior Sales Ops Analyst: Salesforce & BI Leader

Socket.dev; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) matching

FCG University training platform

Job summary

Flow Control Group in North America seeks a Sales Operations Specialist to optimize Salesforce reporting, dashboards, and data analysis across multiple business units.

You will build and maintain Salesforce reports, partner with sales leadership, and translate complex data into actionable insights using Power BI, Tableau, SQL, and Excel. A technically adept, business-minded communicator is essential.

Qualifications

• 3+ years in Sales Operations or related field.
• Experience building Salesforce reports and dashboards.
• Experience with Salesforce CRM and Service Cloud preferred.
• Experience supporting multiple divisions or companies.
• Strong analytical and data skills.
• Proficient with BI tools (Power BI, Tableau) and Excel.

Responsibilities

• Develop and maintain Salesforce reports and dashboards.
• Analyze sales, pipeline, and customer data to identify trends.
• Support operations across multiple divisions and units.
• Collaborate with sales leaders and stakeholders to gather requirements.
• Create reporting using Power BI, Access, SQL, Tableau, and Excel.
• Ensure data accuracy and governance in Salesforce.
• Produce recurring and ad-hoc forecasts and reports.
• Drive process improvements in reporting and data quality.

Skills

Salesforce CRM

Sales reporting

Data analysis

Dashboards

Power BI

Tableau

SQL

Excel

Cross-functional collaboration

Tools

Salesforce

Power BI

Microsoft Access

Microsoft SQL

Tableau

Excel

Job description

Flow Control Group in North America seeks a Sales Operations Specialist to optimize Salesforce reporting, dashboards, and data analysis across multiple business units.

You will build and maintain Salesforce reports, partner with sales leadership, and translate complex data into actionable insights using Power BI, Tableau, SQL, and Excel. A technically adept, business-minded communicator is essential.