Senior Sales Operations Manager

Davita Inc.; Tysons (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading company in enterprise AI is seeking a Senior Sales Operations Manager to enhance their go-to-market strategy. You will work closely with Finance, Sales, and Marketing to analyze sales processes, improve lead generation, and support a global sales team. The ideal candidate has extensive experience in Sales Operations, proficiency with CRM systems, and strong analytical skills, also demonstrating a commitment to continuous process improvement.

Qualifications

• 6+ years of experience in Sales Operations.
• Experience supporting a global sales team in a public SaaS company.
• Resourceful self-starter with strong multitasking skills.

Responsibilities

• Collaborate with Finance, Sales, and Marketing to streamline sales processes.
• Analyze lead generation sources, conversion rates, and optimize processes.
• Create and maintain reports and dashboards to track KPIs.

Skills

Sales Operations

Teamwork

Communication

Reporting

Analytical skills

Education

Bachelor's degree from a four-year university

Tools

Microsoft Dynamics 365 for Sales

PowerBI

Job description

C3 AI (NYSE: AI) is an enterprise AI application software company. C3 AI offers a suite of fully integrated products, including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications; C3 AI applications, a portfolio of industry-specific SaaS enterprise AI solutions that support digital transformation; and C3 Generative AI, a collection of domain-specific generative AI offerings for enterprises. Learn more at: C3 AI

C3 AI is seeking a Senior Sales Operations Manager to refine and execute our go-to-market strategy. You will join a growing Sales and Revenue Operations team, supporting sales leadership and partnering with cross-functional teams to identify system, data, or process needs that can drive revenue growth.

Responsibilities:

• Collaborate with Finance, Sales, and Marketing to streamline sales processes and implement solutions. Establish and maintain standards across business applications.
• Perform lead and pipeline analyses, sales performance reviews, and provide recommendations to enhance sales velocity and win rates.
• Regularly analyze pipeline health and velocity, offering insights and recommendations for improvements.
• Partner with marketing and sales on lead generation strategies and assist in building systems for automated prospect processing.
• Support territory and account assignments.
• Document policies and processes thoroughly.
• Analyze lead generation sources, conversion rates, and lead-to-opportunity progression to identify optimization opportunities.
• Develop strategies to improve lead qualification and increase conversion rates.
• Create and maintain reports and dashboards to track KPIs related to lead generation, pipeline, and sales activities.

Qualifications:

• Bachelor's degree from a four-year university (required).
• 6+ years of experience in Sales Operations.
• Experience configuring and managing CRM systems (e.g., Microsoft Dynamics 365 for Sales) and supporting related business processes.
• Experience supporting a global sales team in a public SaaS company.
• Proficiency with reporting tools such as PowerBI or similar.
• Strong team player with a positive, service-oriented attitude and a drive for process and reporting improvements.
• Resourceful self-starter and high achiever with initiative and attention to detail.
• Excellent multitasking, time management, and project management skills.
• Effective communicator, both written and verbal; reliable and responsive.
• Highest integrity and good judgment, capable of handling sensitive information.

Candidates must be authorized to work in the United States without sponsorship.

C3 AI is an Equal Opportunity Employer, committed to diversity and inclusion. We do not discriminate based on legally protected characteristics, including disability and veteran status.