Senior Sales Operations Analyst

Box; Redwood City (CA); Hybrid; USD 86,000 - 119,000; Full time

Benefits offered by this job

Equity

Benefits

Hybrid work model

Job summary

Box is seeking a Senior Sales Compensation Analyst in Redwood City, CA. You will own the monthly commission calculations, validations, and approvals across global GTM roles, ensuring zero-defect payouts and clear audit trails.

You will reconcile data from Salesforce, Workday, and other sources, build advanced Excel models, and collaborate with Finance, GTM Strategy, and HR to optimize processes and drive accurate, timely compensation decisions.

Qualifications

• 3+ years in Sales Compensation or related analytics roles.
• Advanced Excel and SQL familiarity.
• Experience with Salesforce and Workday.
• Detail-oriented with ability to meet monthly deadlines.
• Strong stakeholder management.

Responsibilities

• Own end-to-end monthly commission calculations, validations, and approvals across global GTM roles with zero-defect execution
• Aggregate and reconcile data from Salesforce, Workday, and other sources; build and maintain robust Excel models
• Manage monthly run-the-business workflows, timelines, and stakeholder communications
• Partner with GTM Strategy, Finance, and Commissions to troubleshoot exceptions, resolve data discrepancies, and document decisions
• Build and iterate forecast and scenario models to support planning cycles, quota changes, and new-hire ramp assumptions
• Calculate new-hire quotas and proration logic; coordinate with People/HR and Sales Ops to ensure timely set-up
• Create clear reporting and audit trails; standardize processes, controls, and SOPs for scale and repeatability
• Contribute to continuous improvement—identify automation opportunities, streamline handoffs, and uplevel data quality
• Document processes and policies related to Rules of Engagement for the GTM teams.

Skills

Advanced Excel

SQL familiarity

Data modeling

Stakeholder management

Attention to detail

Education

Bachelor’s degree in Business/Finance/Analytics

Tools

Salesforce

Workday

Job description

Sr Sales Ops Analyst

Location: Redwood City, CA

Department: GTM Ops & Enable

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.

WHY BOX NEEDS YOU

Box is the Content Cloud—empowering every person and business to securely manage the entire content lifecycle. Our Global Go-To-Market Strategy & Sales Compensation team ensures our sellers are motivated, rewarded accurately, and focused on what matters most: delivering for our customers.

We’re hiring a Senior Sales Compensation Analyst to own the monthly mechanics of variable compensation—turning complex data into precise payouts and actionable insights. You’ll be the go-to partner for commissions accuracy, working across Salesforce, Workday, and Excel models to support global GTM teams. Your rigor and attention to detail will directly impact seller trust, revenue operations cadence, and leadership decision-making.

WHAT YOU’LL DO

• Own end-to-end monthly commission calculations, validations, and approvals across global GTM roles with zero-defect execution

• Aggregate and reconcile data from Salesforce, Workday, and other sources; build and maintain robust Excel models (advanced functions, complex lookups, error checks)

• Manage monthly run-the-business workflows, timelines, and stakeholder communications with Commissions, Finance, and GTM leaders

• Partner with GTM Strategy, Finance, and Commissions to troubleshoot exceptions, resolve data discrepancies, and document decisions

• Build and iterate forecast and scenario models to support planning cycles, quota changes, and new-hire ramp assumptions

• Calculate new-hire quotas and proration logic; coordinate with People/HR and Sales Ops to ensure timely set-up and policy alignment

• Create clear reporting and audit trails; standardize processes, controls, and SOPs for scale and repeatability

• Contribute to continuous improvement—identify automation opportunities, streamline handoffs, and uplevel data quality

• Document processes and policies related to Rules of Engagement for the GTM teams.

WHO YOU ARE

• 3+ years in Sales Compensation, Sales Operations, Revenue Operations, or related analytics roles

• Advanced Excel expertise (e.g., INDEX/MATCH/XLOOKUP, nested logic, pivot tables, complex data modeling, error handling). SQL familiarity a plus

• Proven experience reconciling and transforming large datasets from CRM/HRIS/Financial systems (Salesforce and Workday experience strongly preferred)

• Meticulous attention to detail with a track record of delivering accurate payouts under tight monthly deadlines

• Strong stakeholder management and communication skills; comfortable partnering with senior leaders and cross-functional teams

• Process-first mindset with the ability to document, standardize, and improve recurring workflows

• Bachelor’s degree in Business, Finance, Computer Science, Analytics, or related field (or equivalent experience)

• Nice to have: experience with commissions platforms, quota/proration logic, or financial modeling for GTM planning

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

NOTICE OF USE OF AI

At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks.

In accordance with OFCCP compliance, here is the Pay Transparency Provision.

Redwood City Pay Range

$85,500 — $118,500 USD