Senior Sales Manager, ICE Mortgage Technology

Intercontinental Exchange Holdings, Inc.; Jacksonville (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a Sales Senior Manager to lead a team focused on growing existing clients and revenue across ICE Mortgage Technology.

You will manage relationships with clients, guide cross-functional collaboration with product and marketing, and drive retention and profitability. The role requires proven sales leadership, a track record of meeting quotas, and the ability to engage with executives from mid-market to C-suite levels.

Qualifications

• Bachelor’s degree or equivalent experience.
• 7+ years of sales experience in financial services, fintech or enterprise SaaS.
• Track record of meeting or exceeding quota—personally and by leading a team.
• Strong understanding of mortgage lifecycle data and technology solutions.
• Ability to build relationships at multiple levels, from practitioners to C-suite.
• Clear, confident communication and negotiation skills.
• Experience with ICE Mortgage Technology products, services, and capabilities.

Responsibilities

• Lead, coach and develop a team of sales professionals with clear goals.
• Build and manage a healthy pipeline to cross-sell and retain clients.
• Partner with product, marketing and client success to maximize client value.
• Forecast accurately and report on pipeline health and team performance.

Skills

Sales leadership

Quota attainment

Relationship building

Negotiation skills

Communication

Education

Bachelor’s degree

Tools

CRM (Salesforce)

Job description

Job Description

Job Purpose

The Sales Senior Manager will lead a team of sales professionals focused on growing existing clients. This individual will manage a team responsible for selling products and/or services, managing relationships within existing client accounts to ensure satisfaction, account retention, and continued revenue growth and profitability, and work closely with product and marketing to bring the right solutions to the right clients.

Responsibilities

• Lead, coach and develop a team of sales professionals, setting clear goals and holding the team accountable to them
• Build and manage a healthy pipeline to cross sell and retain clients
• Partner with product, marketing and client success to ensure clients get full value from our platforms
• Forecast accurately and report on pipeline health, deal progression and team performance to senior leadership

Knowledge and Experience

• Bachelor’s degree or the equivalent combination of education, training, or work experience
• 7+ years of sales experience in financial services, fintech or enterprise SaaS
• A track record of meeting or exceeding quota — both personally and through a team
• Strong understanding of the entire mortgage lifecycle data and technology solutions
• The ability to build relationships at multiple levels, from practitioners to C-suite
• Clear, confident communication and negotiation skills
• Experience with ICE Mortgage Technology products, services, and capabilities

Preferred

• Salesforce or other CRM tool experience
• Experience working in a metrics-based environment with the ability to meet or exceed sales quotas
• Highly experienced in negotiation and ability to remain calm under various levels of pressure
• Strong communication skills, both written and verbal
• In-depth understanding of the sales process
• Excellent follow-up skills in all areas of sales cycle
• Ability to establish effective working relationships with all levels of management both internal and client facing

Schedule

• Preferred Atlanta or Jacksonville location
• Travel can be up to 50%

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.