Senior Sales Manager - Hotel Sales - Louisiana

Live! Casino & Hotel Maryland; Bossier City (LA); On-site; USD 90,000 - 130,000; Full time

Job summary

Live! Casino & Hotel Maryland is seeking a Senior Sales Manager for Hotel Sales in Louisiana.

You will lead strategic development of high-value group business, cultivate key accounts, and guide clients through the booking process to maximize revenue while maintaining luxury standards. As a senior contributor, you will coordinate with the Director of Sales, participate in trade shows, and drive outreach in the Mid-Atlantic region.

Qualifications

• Four-year degree or equivalent education/experience.
• Minimum of five years of hotel group/conference sales experience.
• Knowledge of Delphi FDC preferred; experience with corporate, association, SMERF, and catering events is a plus.
• Willingness to work flexible hours and extend hours as needed; gaming license may be required.

Responsibilities

• Develop and maintain an account base to meet revenue goals through proactive sales and timely client responses.
• Assist Director of Sales in implementing a sales action plan for designated market segments, including site tours and sales trips.
• Execute sales calls, trade shows, and travel as designated; travel required.
• Maintain accurate records to ensure quality service and repeat business.
• Collaborate with Director of Sales as an independent contributor and support other Sales Managers.

Skills

Business development

Negotiation

Prospecting

Communication

Relationship building

Sales closing

Organization

Education

Bachelor’s degree or equivalent

Tools

Delphi FDC

Job description

External Job Title

Senior Sales Manager - Hotel Sales - Louisiana

Overview

The Senior Sales Manager plays a vital role in driving the continued success of Live! Hotel by developing high-value client relationships and securing new group business that fuels revenue growth. As a leader within our sales team, you bring strategic insight, strong business development capabilities, and a passion for delivering exceptional service at every stage of the guest journey. Your ability to identify new opportunities, craft tailored proposals, and guide clients through the booking process ensures we maximize every revenue opportunity while maintaining the luxury standards that define our AAA Four-Diamond property. Through proactive outreach, polished communication, and a commitment to excellence, you help position Live! Hotel as the premier destination for meetings, conferences, and group travel in the Mid-Atlantic region.

Responsibilities

Where You'll Make an Impact

• Develop and maintain an account base, as designated by Sales Leadership, to achieve revenue goals through proactive sales, prompt response to all inquiries and correspondence from clients, prospects, and lead referrals and follow-up on assigned sales leads
• Assisting the Director of Sales in implementing a sales action plan for the development of the designated market segments with or without food and beverage which includes Prospecting calls, outside sales calls, performing site tours, related sales trips, trade show planning, and participation and entertainment.
• Execute sales calls, trade shows, and sales trips as designated. Driving and travel will be required.
• Maintain accurate, legible records and files to ensure quality service and ensure repeat business
• This position is an Independent Contributor who will work closely with the Director of Sales and act as an additional resource for the Sales Managers for guidance and brainstorming.
• Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals.
• Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested
• Other duties as assigned

Skills To Help You Succeed

• Proven business development success
• Strong sales, negotiation, and closing skills
• Tenacity and curiosity
• Excellent cold calling & prospecting skills
• Excellent time management, self-motivation
• Relationship building/networking skills
• Excellent communication, presentation, guest relations, and organizational skills
• Exemplary customer service skills
• A drive for results

Qualifications

Must Haves:

• A four-year college degree or equivalent education/experience.
• Minimum of five years of hotel group/conference sales experience.
• Requirements:
  • Exceptional prospecting and negotiation skills
  • Experience/account knowledge of the Mid-Atlantic Region preferred.
  • Direct experience with all or some of the following hotel segments is required: Group: Corporate, Association, SMERF, Catering Events
  • Knowledge of Delphi FDC preferred
  • Professional written correspondence skills
• Willingness and ability to be flexible with work schedule. May require extended hours and work week from time to time.
• Must be able to obtain and maintain an appropriate gaming license as mandated by the Maryland Lottery & Gaming Control Agency.

Physical Requirements

• Lifting up to 20 lbs.
• Pushing/Pull 20 lbs.
• Carry up to 20 lbs.
• Infrequent Bending/kneeling
• Frequent Walking
• Frequent Standing
• Frequent Sitting
• Climbing steps

Working Conditions

• 24/7 high energy casino with gaming and entertainment space and approximately 650 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.