Senior Sales Manager - Home Services Leadership

Bee's Plumbing and Heating; Kent (WA); Hybrid; USD 110,000 - 130,000; Full time

Job summary

Bee's Plumbing and Heating seeks a hands-on Sales Manager to guide a four-trade sales team across plumbing, sewer, electrical, and service installations in the greater Seattle area. You will own hiring, coaching, and performance management while partnering with field managers to ensure promises match delivery.

You'll lead strategy to improve close rates, ticket sizes, and customer satisfaction without pressuring customers, emphasizing upfront pricing and informed decisions.

Qualifications

• At least 3 years of sales management experience with direct responsibility for hiring, coaching, and performance management.
• Proven success developing a sales team and improving results in an in-home sales environment.
• The ability to turn sales data into practical coaching, clear priorities, and accountable follow-through.
• Proficiency with field service management or customer relationship management software.
• A valid driver's license and reliable transportation for local ride-alongs and site visits.

Responsibilities

• Hire, onboard, train, schedule, and directly manage the sales team across service lines.
• Set clear individual and team goals, hold regular one-to-ones and team huddles, and provide ongoing feedback and recognition.
• Conduct performance reviews, build development plans, and address performance concerns directly and constructively.
• Manage territory and route assignments, team schedules, and coverage.
• Set monthly, quarterly, and annual sales targets for plumbing service, installation, sewer, and electrical.
• Track close rate, average ticket, revenue per call, and membership or maintenance-plan attachment rates.
• Use ServiceTitan to identify trends and coaching opportunities by salesperson and service line.
• Build dashboards and share weekly performance summaries with ownership and leadership.
• Refine pricing presentations and incentive or commission structures while maintaining integrity.

Skills

Sales leadership

Hiring

Coaching

Performance management

Field coaching

Sales analytics

CRM software

Tools

ServiceTitan

Job description

Bee's Plumbing and Heating seeks a hands-on Sales Manager to guide a four-trade sales team across plumbing, sewer, electrical, and service installations in the greater Seattle area. You will own hiring, coaching, and performance management while partnering with field managers to ensure promises match delivery.

You'll lead strategy to improve close rates, ticket sizes, and customer satisfaction without pressuring customers, emphasizing upfront pricing and informed decisions.