Senior Sales Manager

otterai; San Francisco (CA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Otter.ai is seeking a driven Sales Manager to lead and develop a team of Account Executives in a fast-growth Hybrid Bay Area setting. You will coach, accelerate quota attainment, and refine outbound strategies while partnering with Marketing and Customer Success to scale revenue.

You'll own pipeline generation, use MEDDPIC to tighten qualification, and provide hands-on deal reviews and live coaching; success hinges on hiring, ramping, and building a high-performing culture.

Qualifications

• 6+ years of B2B SaaS sales experience with a track record of hitting targets.
• 3+ years managing and developing a team of quota-carrying reps.
• Strong coaching, real-time feedback, and hands-on leadership.
• Experience with MEDDPIC, forecasting, and pipeline management.
• Proficiency with Salesforce and sales productivity tools.
• Data-driven approach to improve wins and accountability.

Responsibilities

• Lead, coach, and develop Account Executives to attain quotas and grow revenue.
• Cultivate a high-performance culture with clear expectations and feedback.
• Co-sell with cross-functional partners to accelerate revenue growth.
• Join calls, review deals, and strengthen discovery and objection handling.
• Own team performance, identify gaps, and implement improvement plans.
• Drive outbound prospecting and maintain a healthy pipeline.
• Establish pipeline reviews, deal inspections, forecasting, and coaching.
• Support recruiting, onboarding, and ramping new sales talent.
• Use Salesforce data to monitor KPIs and forecast accuracy.
• Collaborate with Marketing, Customer Success, Solutions Engineering.
• Turn strategy into actionable field leadership and coaching.

Skills

Leadership

Coaching

MEDDPIC

Quota attainment

Pipeline generation

SaaS sales

Tools

Salesforce

Job description

The Opportunity

Otter.ai is looking for a driven, hands-on Sales Manager to lead and develop a team of Account Executives as we build and scale our sales organization.

This is an exciting opportunity for a sales leader who thrives in a fast-paced, high-growth environment and is passionate about developing talent, driving results, and building a culture of accountability and high performance.

Reporting to the Senior Director of Sales, you'll play a key role in strengthening our sales execution, developing a high-performing team, and helping establish the processes and operating rhythms needed to scale. We're looking for a leader who isn't afraid to roll up their sleeves - someone who leads from the front, coaches in real time, and knows how to turn strategy into results.

This role follows a hybrid work schedule, with three days per week in one of our Bay Area offices.

What You'll Do

• Lead, coach, and develop a team of Account Executives, driving consistent quota attainment, pipeline generation, and revenue growth.
• Build a high-performance culture grounded in clear expectations, accountability, continuous feedback, and recognition.
• Take a hands-on approach to sales coaching, including joining customer calls, reviewing deals, strengthening discovery and objection handling, and helping reps navigate complex sales cycles.
• Own team performance, proactively identifying gaps, delivering actionable feedback, and developing plans to improve individual and team results.
• Drive outbound prospecting and pipeline generation, helping the team build and maintain a healthy, predictable pipeline.
• Establish consistent operating rhythms, including pipeline reviews, deal inspections, forecasting, and regular coaching sessions.
• Partner with the Senior Director of Sales to implement sales strategies, improve processes, and help build a scalable, high-performing sales organization.
• Leverage sales methodologies, including MEDDPIC, to strengthen qualification, deal execution, and win rates.
• Support recruiting, onboarding, and ramping new sales talent, helping new hires become productive quickly.
• Use Salesforce and performance data to track KPIs, identify trends, improve forecast accuracy, and drive accountability.
• Collaborate closely with Marketing, Customer Success, Solutions Engineering, and other cross-functional partners to improve the customer experience and accelerate revenue growth.
• Foster an environment where team members feel supported, challenged, and motivated to perform at their best.

What You Bring

• 6+ years of successful B2B sales experience, ideally in SaaS or a high-growth technology environment.
• 3+ years of experience directly managing and developing a team of quota-carrying sales professionals.
• Proven track record of consistently achieving or exceeding sales targets, both as an individual contributor and as a sales leader.
• Demonstrated ability to coach and develop sales talent, improve underperformance, and build high-performing teams.
• Experience driving outbound prospecting and pipeline generation.
• Strong understanding of sales methodologies, including MEDDPIC, pipeline management, forecasting, and deal execution.
• Highly hands-on leadership style, with a passion for coaching through live calls, deal reviews, and ongoing feedback.
• Strong analytical skills and the ability to use sales data to identify opportunities and drive performance improvements.
• Experience with Salesforce CRM and sales productivity tools.
• Excellent communication, interpersonal, and problem-solving skills.
• A builder's mindset - comfortable with ambiguity, energized by change, and willing to help create and improve processes rather than simply follow established ones.
• A collaborative, results-oriented leadership style with a strong sense of ownership and accountability.

About Otter.ai

We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings transcribed, Otter.ai is the world's leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.

Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process.

Accessibility & Accommodations

Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact [e-mail] at least 3 business days before your interview.

*Otter.ai does no