Senior Sales Manager

Opal Collection; Nashville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Opal Collection in Nashville seeks a Senior Sales Manager to drive hotel group sales, build relationships and close opportunities. You will balance time between hotel and outside calls, respond to group opportunities, and craft proposals and contracts.

The role requires 3–5 years in proactive hotel sales, strong communication, and willingness to travel. A Bachelor's degree is preferred, with hospitality experience benefiting the position.

Qualifications

• 3-5 years of proactive hotel group sales experience and proven closing ability.
• Strong written and verbal communication.
• Customer service and problem-solving skills.
• Professional demeanor with excellent listening and follow-up.
• Enjoy asking for business and closing sales; team-oriented approach.
• Willing to travel as required and able to work 45 hours per week.

Responsibilities

• Build and strengthen relationships with existing and new customers to enable future bookings via outside calls, solicitations and cold calls.
• Manage time between the hotel and outside sales calls and appointments.
• Respond to incoming group opportunities for business via phone and web.
• Ensure business booked is within hotel parameters.
• Create proposals, contracts and related booking documents; manage account files.
• Understand the market, competitors’ strengths/weaknesses, trends, supply and demand; know how to sell against them.
• Close opportunities based on market conditions and property needs.
• Use negotiating skills and selling abilities to close on business and negotiate contracts.
• Utilize sales resources and staff; build relationships with local officials and attend conventions/trade shows.
• Achieve personal and team revenue goals.

Skills

Communication skills

Customer service

Problem solving

Listening skills

Closing sales

Teamwork

Education

Bachelor's degree

Hospitality management degree

Tools

Delphi

Job description

We are looking to add a Senior Sales Manager to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission

Responsibilities:

• Build and strengthen relationships with existing and new customers to enable future bookings via outside calls, solicitations and cold calls.
• Manages time effectively. This person will be expected to manage time between the hotel and outside sales calls and appointments
• Responds in a timely manner to incoming group opportunities for business via phone and web
• Ensures business booked is within hotel parameters
• Processes all business correspondence within acceptable time limits. Creates proposals, contracts and other related booking documentation as required. Manages and maintains account files.
• Understand the overall market for the hotel, competitors’ strengths and weaknesses, economic trends, supply and demand, etc. and knows how to sell against them.
• Closes the best opportunities based on market conditions and individual property needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Effectively uses sales resources and administrative/support staff. * Develop and maintain good relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales.
• Achieves personal and team-related revenue goals

Qualified candidates must meet the following criteria:

• 3-5 years of successful experience in proactive hotel group sales and the ability to effectively close business
• Strong communication skills, both written and verbal
• Strong customer service and problem solving skills
• Professional demeanor * Excellent listening skills
• Exceptional detail in follow-up.
• Enjoy asking for business and closing sales
• Enjoy a team sales approach * Strong computer skills; Delphi experience preferred
• Must be willing to travel as required
• Must be able to work a minimum of 45 hours per week

Education Requirements

• Bachelor's Degree preferred
• Hospitality Management Degree beneficial

Benefits

• Medical, Dental, and Life Insurance after 90 day probationary period.
• 401(K) after one year
• Lucrative Incentive program paid monthly, eligible after 90 day probationary period