Senior Sales Manager

Sheraton Hotels & Resorts; Los Angeles (CA); On-site; USD 95,000 - 105,000; Full time

Job summary

Sheraton Universal Hotel in Universal City, CA is seeking a Senior Sales Manager to drive revenue by developing new accounts and expanding existing hotel groups and transient business. You will lead direct sales efforts, present compelling proposals, negotiate contracts, and build lasting relationships with clients; a strong network in the Los Angeles market is essential.

The ideal candidate has 3+ years of hotel sales management experience, preferably in the Los Angeles area, and a proven track

Qualifications

• Minimum of high school diploma or equivalent. Bachelor's Degree, preferably in business administration, marketing, or hotel management is a plus.

Responsibilities

• Advanced level of producing group and/or transient revenues through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales.
• Develop and execute sales action plans to close on targeted accounts and business.
• Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
• Conduct site inspections, client visits, actively entertain, as well as plan and execute travel schedules to key feeder markets and tradeshows.
• Maintain positive relations and high visibility in relative business organizations. Promote the Hotel through regular industry involvement and exposure at local and/or national events.
• Comprehensive knowledge and awareness of the Hotel primary market, its surrounding areas and resources.
• Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
• Negotiate rates, create & issue contracts (with administrative support)
• Demonstrate excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
• Deliver creative and impactful sales presentations, with excellent knowledge of all facets of the hotel and location.
• Responsible for maintaining minimum weekly activity goals as set by Director of Sales & Marketing.
• Keep up with overall market conditions (i.e. competitor’s strengths and weaknesses, economic trends, supply and demand) and how to sell against them.
• Understand and actively utilize company marketing initiative/incentives to close on business.
• Participate in daily business review meeting, training and other sales related meetings as required.
• Must have own reliable transportation and possess a valid state driver’s license in order to make sales calls.
• Additional responsibilities, as directed by department leadership

Skills

Sales skills

Negotiation

Presentation

Account knowledge

Market knowledge

Education

High school diploma or equivalent

Bachelor's degree in Business/Marketing/Hotel management

Job description

Job Number: 26101216

Job Category: Sales & Marketing

Location: 333 Universal Hollywood Dr, Universal City, California, United States, 91608

Schedule: Full Time

Located Remotely? N

Position Type: Management

Pay Range: $95,000 - $105,000

Expiration Date: 09/26/2026

This hotel is owned and operated by an independent franchisee, Shen Zhen New World II, LLC. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Senior Sales Manager

The ideal candidate will meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. The Senior Sales Manager prospects, secures and develops accounts with group and/or transient business into the area. The Senior Sales Manager is experienced, driven and personable with an extensive knowledge of the hotel sales process. The Senior Sales Manager creates revenue for the hotel by generating and developing new, referred, and repeat business through strategic prospecting, solicitations, direct sales calls, site inspections, client entertainment, sales missions and tradeshows. The ideal candidate knows the city inside and out, isn’t afraid to knock on doors, thrives in an entrepreneurial environment, and is motivated by exceeding personal and team sales goals.

Responsibilities

• Advanced level of producing group and/or transient revenues through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales.
• Develop and execute sales action plans to close on targeted accounts and business.
• Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
• Conduct site inspections, client visits, actively entertain, as well as plan and execute travel schedules to key feeder markets and tradeshows.
• Maintain positive relations and high visibility in relative business organizations. Promote the Hotel through regular industry involvement and exposure at local and/or national events.
• Comprehensive knowledge and awareness of the Hotel primary market, its surrounding areas and resources.
• Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
• Negotiate rates, create & issue contracts (with administrative support)
• Demonstrate excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
• Deliver creative and impactful sales presentations, with excellent knowledge of all facets of the hotel and location.
• Responsible for maintaining minimum weekly activity goals as set by Director of Sales & Marketing.
• Keep up with overall market conditions (i.e. competitor’s strengths and weaknesses, economic trends, supply and demand) and how to sell against them.
• Understand and actively utilize company marketing initiative/incentives to close on business.
• Participate in daily business review meeting, training and other sales related meetings as required.
• Must have own reliable transportation and possess a valid state driver’s license in order to make sales calls.
• Additional responsibilities, as directed by department leadership

Qualifications

Education/Formal Training

Minimum of high school diploma or equivalent. Bachelor's Degree, preferably in business administration, marketing, or hotel management is a plus.

Experience

• Minimum of 3+ years in hotel sales management handling the group and/or transient segments
• Prior sales experience in a Los Angeles area hotel preferred.

Knowledge/Skills

• Good knowledge of sales techniques including excellent selling, negotiating and presentation skills with strong market and account knowledge.
• Creative, innovative, energetic, driven, results oriented and flexible to change.
• Thrives at building and growing genuine client relationships.
• Must have excellent analytical skills and decision-making ability. Be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to work independently, meet deadlines, is highly organized and can multi-task, prioritizing as appropriate.
• Must be effective and creative in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Knowledge and accuracy in RFPs - and all RFP platforms.
• Meet or exceed sales goals, including weekly sales activity production guidelines.
• Previous experience with CI/TY and HT360 preferred.
• Must be able to work a flexible work schedule including evenings and weekends as needed. Long hours sometimes required i.e. weekends, business travel, client entertainment, group arrivals, etc.
• Some Revenue knowledge - rate loading, rate maximization, revenue strategy, reporting.

We are an equal opportunity employer and value diversity at every level of the organization. We do not discriminate based on race, religion, gender, sexual orientation, veteran status, disability, or any other protected characteristic.

Job reference: 000499

Salary: $95K ~ $105K + commission

Department: Sales & Marketing

Location: Sheraton Universal Hotel (333 Universal Hollywood Drive, Universal City, CA 91608-1001)

Division: Shen Zhen New World II, LLC

Hours Per Week: 40

This company is an equal opportunity employer.

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