Senior Sales & Logistics Coordinator

Universal Leaf Tobacco Company; Richmond (VA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

401(k) match

Pension

Merit increases

Paid holidays

Medical benefits

Dental benefits

Life insurance

Vision benefits

Disability benefits

Tuition assistance

Job summary

Universal Leaf Tobacco Company in Richmond, VA is seeking a Senior Sales Administration and Logistics Coordinator to manage international sales orders, coordinate shipments, and support customers and global origins teams.

The role requires strong attention to detail, knowledge of Incoterms, and the ability to navigate complex logistics and data reporting. We offer competitive rewards and comprehensive benefits.

Qualifications

• 5+ years of logistics experience.
• Knowledge of Incoterms.
• Strong understanding of international shipping and coordination.
• Ability to work between sales, customers, and logistics.
• Strong communication and interpersonal skills.

Responsibilities

• Process and manage international sales orders from receipt to delivery.
• Coordinate with sales, customers, and shipping departments to ensure timely order and shipment fulfillment.
• Maintain accurate records of sales orders, shipments, and inventory levels.
• Arrange and monitor international shipments, ensuring compliance with all regulations and requirements.
• Liaise with freight forwarders, customers brokers, and other logistics partners to ensure smooth transportation of goods.
• Track and report on shipment status, resolving any issues that arise during transit.
• Provide excellent customer service to international clients, addressing inquiries and resolving issues promptly.
• Communicate effectively with customers regarding order status, shipping details, and delivery schedules.
• Assist in preparing and processing documentation, including invoices and shipping documents.
• Maintain and update sales and shipping systems with accuracy and completeness.
• Monitor and oversee inventory, sales orders, and logistics.
• Support the sales and origin teams with administrative tasks as needed.
• Develop and maintain recurring and ad hoc reports that provide accurate and timely information to support Sales Administration and business decisions.
• Coordinate with the group Vice President and Directors on reporting and enhancement projects.
• Analyze sales, order, shipment, inventory, and related operational data to identify trends, exceptions, and opportunities for process improvement.
• Coordinate with Sales Analysis & Planning to align reporting requirements, data definitions, and analytical priorities.
• Liaise with IT to identify, test, and implement system and reporting enhancements that improve data accuracy, visibility, and efficiency.

Skills

Logistics experience

Incoterms knowledge

International shipping coordination

Communication skills

Job description

Universal Leaf Tobacco Company in Richmond, VA is seeking a Senior Sales Administration and Logistics Coordinator to manage international sales orders, coordinate shipments, and support customers and global origins teams.

The role requires strong attention to detail, knowledge of Incoterms, and the ability to navigate complex logistics and data reporting. We offer competitive rewards and comprehensive benefits.