Senior Sales Engineer - UPS Power

Vertiv; United States; Remote; USD 100,000 - 160,000; Full time

Job summary

Vertiv is seeking a Senior Technical Sales Engineer to provide complex presales support, translate customer needs into technical solutions, and collaborate with engineering and sales teams across regions.

You will lead technical proposals, support tenders, and present applications to customers while developing deep knowledge of Vertiv products and market trends. This role requires an engineering background, strong communication, and willingness to travel as needed.

Qualifications

• Five+ years in offering, engineering, pre-sales or product marketing.
• Strong understanding of customer requirements and translate them into technical solutions.
• Excellent communication and interpersonal skills for diverse stakeholders.

Responsibilities

• Provide complex presales technical support by reviewing RFx and identifying customer requirements.
• Coordinate with factory engineering for technical requests.
• Design and deliver innovative solutions to create competitive advantages.
• Manage relationships between Sales, Engineering and other Vertiv teams.
• Create and deliver product and application presentations for customers.

Skills

Presales engineering

Sales support

RFx analysis

Customer engagement

Education

Electrical or Mechanical engineering degree

Tools

CAD software

Job description

In the Senior Technical Sales Engineer role, you will provide technical support for sales across various Lines of Business in Vertiv, working as a part of a large team that may interface with local and regional customers. In this role you will provide Sales with technical support in building proposals, quotes and tenders, with direct responsibility on local accounts or projects, but also enable the development of technically and price competitive applications for products to fulfil customer requirements where standard products do not fit.

You will need to have the technical competence to understand and demonstrate the Vertiv offering and our capabilities for your specific segment. Your targets will be set to align with the growth expectations of the market and Vertiv strategic position with the respective accounts.

Senior Technical Sales have a key role in Vertiv and consequently we are looking for a highly competent, energetic, and ambitious individual to take on this role within the organization, learn and develop skills across different products, lines of business, customers, and regions. You will be part of a large team of Application Engineers and Technical Sales Experts with clear competencies, career paths and opportunities to take your career to the next level.

As a Senior Technical Sales Engineer, You Shall:

• Provide complex presales technical support by reviewing the RFx and identifying customer requirements/specifications.
• Coordinate with factory engineering departments for specific technical requests.
• Design and deliver innovative solutions , rethinking current standards and routines to achieve competitive advantages in the market. Successfully initiate and sustain the necessary changes, managing internal stakeholders and securing support.
• Evaluate special requests that don't fit standard solutions and propose complex customizable options (Configure to Order)
• Manage the relationship between the various stakeholder groups in Vertiv (Sales teams, Engineering Teams and others)
• Create and perform product and application presentations for customers and consultants.
• Provide internal trainings for colleagues in Vertiv and external trainings for customers
• Manage In-country activities (ICA), related to Application Engineering tasks
• Anticipate market trends being an Industry expert.
• Ensure that any activity, task, and responsibility required is managed and performed in full compliance with the Company Code of Conduct and Trade Compliance .
• Collect and act based on voice of the customers
• Provide feedback to the line of business in Vertiv on how to improve the offering
• Attend, facilitates and leads events for Vertiv with external customers
• Expert on multiple products and lines of business in Vertiv

Solid technical background. Industry expertise or degree in electrical or mechanical engineering or equivalent.

Engineering curiosity. Passion to learn every single day and stay ahead of the curve. You are results oriented.

Ability to work effectively in the matrix organization

Knowledge of the assigned segment and industry in EMEA.

Excellent commercial experience to understand and anticipate market trends, and Vertiv's business environment.

Minimum of 5 years of proven records in Offering, Engineering, Pre-Sales, Product Marketing

Communications and interpersonal skills

You are fluent in English and your local language, and ideally speak a 2nd European Language

Excellent IT skills (Word/Excel/PowerPoint) and Customer/Sales orientation. CAD proficiency is an advantage.

Previous working experience: experience in products and installation, especially for Datacentre or equivalent, No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

You will become part of a best in class, diverse and vibrant sales community who truly enjoy growing together.

From your day 1, you will access Vertiv Sales Academy training programs, accelerating your learning, and becoming an expert in our technology, industry trends and learning more on company processes, tools and technical skills.

You will experience a knowledge sharing culture, also offering learning on the flow webinars, sales podcasts, drop-in learning sessions, along with continuous coaching opportunities and structured two-ways feedback.

You will count on a deep collaboration with Sales and Engineering teams throughout the entire selling process.

You may be required to travel abroad from time to time. Travel will occasionally require overnight stays.

At Vertiv, we are a company engineered to deliver solutions for critical technologies. And those solutions often come from having a variety of viewpoints and perspectives at the table. So, it should come as no surprise that there's a spirit of inclusion found in everything we do. Having a wider range of experiences to draw from doesn't just make us a diverse company. It makes us a better company.

Vertiv works hard to create a global workplace that supports and promotes diversity, embraces inclusion and cultivates respect for the individual. We believe that bringing together bright, enthusiastic, and talented people from various backgrounds promotes the birth of new ideas and an exciting energy level.

We seek to create an employer of choice environment in terms of promotions, transfers, compensation, benefits, career mentoring, company-sponsored training, tuition assistance and social and recreational programs for our employees.