Senior Sales Engineer, Field Systems Engineering

Ciena; Baltimore (MD); Hybrid; USD 130,000 - 165,000; Full time

Job summary

An established industry player is seeking a Senior Sales Engineer to drive impactful solutions in the telecommunications sector. This role involves engaging with clients, designing innovative network solutions, and presenting unique value propositions. You will leverage your expertise in submarine and terrestrial networks, ensuring that customer needs are met with precision and care. Join a dynamic team that prioritizes personal growth and well-being, while making a significant contribution to the future of technology. If you are passionate about engineering and sales, this opportunity is perfect for you.

Benefits

Medical, dental, and vision plans

401(K) with company matching

Employee Stock Purchase Program (ESPP)

Employee Assistance Program (EAP)

Paid sick leave

Paid vacation time

Discretionary incentive bonus

Sales commission eligibility

Qualifications

• Bachelor's degree or foreign equivalent in Engineering or Computer Science required.
• 4+ years of experience in Sales Engineering or related field.

Responsibilities

• Act as a subject matter expert on Ciena products and solutions.
• Develop customer presentations and engage with account personnel.
• Prepare quotations and lead product trials and demonstrations.

Skills

Network Design

Sales Engineering

Submarine Line Terminal Equipment (SLTE)

Optical Solutions

Packet Optical Networks

IP/MPLS Networking

Customer Engagement

Technical Presentations

Education

Bachelor's degree in Engineering

Bachelor's degree in Computer Science

Tools

Complex Networking Simulation Tools

Job description

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Employer: Ciena Communications

Job Title: Senior Sales Engineer, Field Systems Engineering

Job Requisition: A710.251.3

Job Location: Hanover, Maryland

Job Type: Full Time

The annual pay range for this position is $130,312 - $164,300.00.

How You Will Contribute:

Duties:

1. Act as a subject matter expert on application of CIENA products and solutions.
2. Engineering and design of network and application solutions.
3. Generate solution description documents to support the engineering proposal.
4. Articulate solution unique value proposition to the customers.
5. Develop customer presentations necessary to convey and articulate Ciena products and solutions.
6. Present technology, Ciena platforms and solutions to Ciena’s existing and potential customers.
7. Develop strong relationships with customer account personnel invoking a sense of partnership through information sharing and good listening.
8. Respond to “Request For Proposal” (RFP) and “Request For Information” (RFI) documents submitted by customers.
9. Prepare quotations, including equipment, materials, and services, based on each network design.
10. Lead, organize and prepare product and solution Trials, Proof Of Concept (PoC) events and demonstrations.
11. Lead customer engagements to discuss product solutions, industry trends, capture business insights and propose new ideas to address their business needs.
12. Load customer purchase orders in the ordering system.
13. Calculate, analyze, and document optical link power budgets to guarantee the optical transmission signal will reach its destination.
14. Use complex networking simulations tools to analyze network capacity, resiliency, signal reach, spectrum channel allocation, signal performance and signaling, among other.
15. Calculate and document network availability analysis for new and existing network designs.

50% travel required. May telecommute from anywhere in the United States.

The Must Haves:

Requirements: Employer will accept a Bachelor's degree or foreign equivalent in Engineering, Computer Science or related field and four (4) years of experience in the job offered or in a Sales Engineer-related occupation.

Position requires 48 months of experience in the following: Designing, selling and documenting Submarine Line terminal Equipment (SLTE); submarine solution overlays and upgrades; terrestrial DWDM networks; photonic control plane; OTN control plane; optical solutions; packet optical networks; IP/MPLS/Packet networking and software solutions; network solution design solving; Capturing submarine and terrestrial channel performance to analyze it with regards to spectrum allocation; performing submarine and terrestrial channel data soak to collect signal performance, process the results and apply it towards further system simulations; Analyze DWDM channel spectrum allocation to maximize the fiber pair capacity; Submarine cable Straight Line Diagram (SLD), submarine fiber pair Key Parameter Table (KPT) file, and the process to extract its data to generate network simulation files; Products and solutions presentation; and calculate and document network availability analysis for new and existing network designs.

Contact: Human Resources, Ciena Communications; Link to Job Posting Must reference job A710.251.3

#LI – DNI

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.