Senior Sales Engineer - Backstage

Spotify; New York (NY); Hybrid; USD 160,091 - 228,702; Full time

Benefits offered by this job

Health insurance

Six-month paid parental leave

401(k) retirement plan

Monthly meal allowance

23 paid days off

13 paid flexible holidays

Paid sick leave

Job summary

A leading audio streaming company in New York is seeking a Backstage Sales Engineer to support pre-sales initiatives and assist clients in adopting Backstage, their developer portal solution. The role involves technical guidance, troubleshooting, and customizations for clients, requiring expertise in software engineering and web development. The ideal candidate should have a strong understanding of DevOps practices and cloud integrations. This position offers a competitive salary and flexibility, allowing work from home.

Qualifications

• Strong background in software engineering or DevOps.
• Proficiency in web development with React, TypeScript and Node.
• Experience in building or integrating developer tools, platforms, or portals.

Responsibilities

• Understand the technical aspects of Backstage including its architecture, APIs, plugins, and integrations.
• Assist clients in integrating Backstage into their development environments.
• Provide technical guidance and troubleshooting support for implementation issues.

Skills

Software engineering

DevOps

Kubernetes

CI/CD

React

TypeScript

Node

Problem-solving

Customer satisfaction

Tools

AWS

GCP

Azure

Job description

A Spotify Backstage Sales Engineer is responsible for mainly pre‑sales work with prospects to purchase and adopt Backstage, Spotify’s open platform for building developer portals, within their own organizations. Backstage is widely used for managing developer workflows, and it helps companies streamline their infrastructure and development processes.

What You'll Do

• Understand the technical aspects of Backstage, including its architecture, APIs, plugins, and integrations.
• Assist clients in integrating Backstage into their development environments.
• Provide technical guidance and troubleshooting support for implementation issues.
• Help clients customize and extend Backstage with plugins and services tailored to their unique needs.
• Engage in product demonstrations, technical discussions, and proof‑of‑concept developments.
• Understand customer requirements and articulate how Backstage can solve their problems.
• Collaborate with product management and engineering to address client‑specific needs and improvements.
• Act as the technical point of contact for clients looking to adopt Backstage.
• Provide input on product architecture to ensure that Backstage can integrate smoothly with client environments.
• Work closely with engineering, product management, and support teams to ensure customer feedback is incorporated into product development.

Who You Are

• Strong background in software engineering or DevOps, with knowledge of Kubernetes, CI/CD, and other DevOps tools.
• Proficiency in web development with React, TypeScript and Node.
• Experience in building or integrating developer tools, platforms, or portals.
• Familiarity with cloud platforms (AWS, GCP, Azure) and enterprise‑level integrations.
• Problem‑solving and troubleshooting abilities, with an emphasis on customer satisfaction.
• Prior experience as a Sales Engineer, Solutions Architect, or a related role in a tech company.
• Hands‑on experience with Backstage or similar developer portals.

Where You'll Be

• This role is based in New York City.
• We offer you the flexibility to work where you work best! There will be some in‑person meetings, but it still allows for flexibility to work from home.

The United States base range for this position is $160,091- $228,702 plus equity. The benefits available for this position include health insurance, six‑month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward‑thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know – we’re here to support you in any way we can.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.