Senior Sales Engineer

Selector Software; Santa Clara (CA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Equity

Medical benefits

401(k) eligibility

Vacation

Sick time

Parental leave

Job summary

Selector Software, a Silicon Valley startup, is seeking an experienced pre-sales engineer to drive technical engagements for its AI-driven AIOps platform. You will articulate value to prospects and customers and architect deployments to meet performance goals.

Ideal candidates have deep networking knowledge, experience in enterprise-scale environments, and willingness to travel for customer visits. The role offers a strong compensation package with equity and benefits.

Qualifications

• 5+ years of pre-sales technical experience in networking or application technology domains.
• Ability to deliver technical outcomes to enterprise-level customers.
• Willingness to travel 1–3 times per month for in-person customer visits.

Responsibilities

• Deliver technical presentations to demonstrate Selector Software’s AIOps analytics capabilities to prospects and customers.
• Collaborate with sales to understand customer challenges and how Selector AI can improve outage-related metrics.
• Scope and architect customer deployments of the SelectorAI platform to solve critical issues.
• Lead customer POVs to show value of the platform by understanding network and monitoring protocols (SNMP, BGP, Syslog, Rest APIs, telemetry).
• Collaborate with customer operations teams to learn workflows and integration approaches for the Selector AI platform.
• Provide post-sales technical support with Training, Deployment, and Support activities.
• Research technical topics relevant to customer engagements to grow industry leadership.
• Build and maintain trusted advisory relationships with customers and peers.

Skills

Networking fundamentals

Pre-sales experience

Technical presentations

Fortune 500 experience

Tools

SNMP

Syslog

gNMI

REST APIs

Job description

About Us

Selector is Series B funded Silicon Valley startup that has built the leading operational intelligence platform for digital infrastructure. By adopting an AI/ML-based analytics approach, the platform provides actionable multi-dimensional insights to network, cloud, and application operators. It enables operations teams to meet their KPIs through seamless collaboration, search-driven conversational user experience, and automated data engineering pipelines. Our solutions are used by leading Banking, Telecoms, Media Providers, Retail, and Professional Sports organizations across the world. Our novel approach and rapidly expanding footprint put us in the unique position for continued growth to become a category leader. To fuel our growth, we are seeking passionate, high-energy, results-oriented individuals to join our team. Our mission is to deliver world-class solutions on behalf of the large enterprise. Supported by leading investors, Selector is uniquely positioned to deliver a world-class solution to address large enterprise requirements across the globe.

Responsibilities

• Deliver technical presentations to demonstrate Selector Software’s usable AIOps analytics solution capabilities to prospects and customers using strong understanding of application and network protocols
• Work jointly with the sales to understand business challenges of the prospect and how Selector AI be leveraged to improve business continuity and reduce key outage related metrics (MTTD, MTTI, MTTR).
• Scope and architect customer deployments of the SelectorAI platform and solutions building to solve critical customer issues
• Lead customer POVs to show value and outcomes of the AIOps solution leveraging SelectorAI platform by understanding various network and monitoring protocols such as SNMP, BGP, Syslog, Rest APIs, telemetry (gNMI), and other tools which would interop with the SelectorAI platform.
• Collaborate with customer operations teams to understand workflows and challenges to learn how to best integrate the Selector AI platform
• Provide post-sales technical support (training, deployment, support, etc.) in collaboration with the Selector Customer Success team.
• Research technical topics such as needed for customer engagements and explore technical topics impacting the industry to grow as an industry leader
• Build and maintain technical and trusted advisory relationships with customers and peers.

Requirements

• Deep understanding of networking and network related protocols (MPLS, BGP, Traffic Engineering, IGPs, SDWAN, Wireless, etc.)
• Experience delivering technical outcomes to Fortune 500 companies
• Must be able to travel for in-person customer visits (1-3x per month)
• 5 years experience in a pre-sales technical role in networking or application technology domain
• Familiarity with infrastructure and application monitoring a strong bonus (e.g. hypervisors, REST APIs, etc.)

Compensation

• This is a quota-carrying position, with a mix of base salary and commissions
• Selector Software offers competitive compensation commensurate with experience and capability, along with an excellent benefits package, to qualified Candidates.
• The total compensation package for this position also includes equity, medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
• Final offer amounts are determined by multiple factors, including prior experience and location, and may vary from the amount listed.