Senior Sales Engineer

Uniphore Technologies North America Inc; Palo Alto (CA); On-site; USD 175,000 - 240,000; Full time

Benefits offered by this job

Annual incentive

Stock options

Medical benefits

401(k) with match

Paid time off

Birthday leave

Job summary

Uniphore, a global Business AI technology company, is seeking a Senior Sales Engineer to join its Palo Alto team. You will act as a trusted technical advisor to enterprise clients, collaborating with account executives, product management, and engineering to demonstrate the value of Uniphore's AI Cloud platform.

You will lead the technical sales cycle from discovery to proof of concept, translating complex challenges into AI solutions that showcase scalability, security, and measurable business

Qualifications

• 6+ years in pre-sales, solution engineering, or technical consulting in enterprise Data and SaaS, AI, or automation.
• Hands-on understanding of AI concepts: LLMs, RAG, prompt engineering, Agentic AI, AI security and governance, and ethical AI.
• Experience designing or selling AI platforms, data orchestration, or enterprise automation solutions.
• Expertise in AWS, Azure, or GCP cloud platforms and related services.

Responsibilities

• Lead technical sales cycle from discovery to proof of concept with Account Executives.
• Deliver compelling technical presentations and demos of GenAI, Agentic AI, RAG, and LLM-based solutions.
• Build custom demos and POCs to validate business value and technical feasibility.
• Translate business requirements into AI solution architectures collaborating with product and engineering teams.
• Respond to RFPs/RFIs with detailed technical responses and designs.
• Advise on AI adoption strategies and integration with multi-modal data platforms.

Skills

LLMs

RAG

Agentic AI

Cloud platforms

API integration

Enterprise pre-sales

Communication skills

Tools

AWS

Azure

GCP

Job description

About Uniphore

Uniphore is the Business AI company. Our sovereign, composable and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 2,000 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business.

Job Description

Uniphore, a global Business AI technology company, is seeking an experienced Senior Sales Engineer to join its high-performance Sales Engineering team to support its customer and strategic partners in Palo Alto, CA. As a Senior Sales Engineer, you will be a trusted technical advisor and strategic partner to our enterprise clients. You'll collaborate closely with account executives, product management, and engineering to demonstrate the power of Uniphore's Business AI Cloud platform – helping Fortune 1000 organizations design, prototype, and deploy intelligent AI systems that drive measurable business outcomes. You'll lead the technical sales cycle from discovery to proof of concept, translating complex enterprise challenges into transformative AI solutions that showcase Uniphore's innovation, scalability, and value.

Team Charter and Mission

Our mission is to become trusted advisors to the clients and partners we work with, while advocating Uniphore's AI platform. The sales engineering organization bridges our cutting-edge AI technologies with customer business outcomes - designing, showcasing, and delivering solutions that accelerate adoption, drive growth, and ensure customer success across industries and geographies. We'll keep our client's interests in the forefront while solving unique business problems harnessing the power of Uniphore's AI platform and pre-built solutions.

Key Responsibilities

• Act as the technical lead in the sales cycle, partnering with Account Executives to drive enterprise opportunities from qualification to close.
• Have a perspective on how AI can drive value in Enterprises and understand the power of language models and agents to impact business value across verticals and business functions.
• Understand customer pain points in driving and implementing AI solutions.
• Deliver compelling technical presentations, demos showcasing GenAI, Agentic AI, RAG, and LLM-based solutions.
• Build and deliver custom demos and POCs to validate business value and technical feasibility.
• Conduct discovery sessions with key business and technical stakeholders to uncover needs, pain points, and desired outcomes.
• Translate business requirements into AI solution architectures that leverage Uniphore's capabilities, collaborating with product and engineering teams.
• Respond to RFPs/RFIs with detailed technical responses and solution designs.
• Advise clients on AI adoption strategies, integration with multi-modal data platforms, and industry best practices.
• Contribute to a culture of technical excellence, customer obsession, and innovation.
• Build and maintain deep domain expertise in AI trends, competitor offerings, and the evolving landscape of agentic applications and enterprise AI adoption.

Skills and Qualifications

• 6+ years of experience in pre-sales, solution engineering, or technical consulting – preferably within enterprise Data and SaaS, AI, or automation platforms.
• Hands‑on understanding of AI concepts: Large Language Models (LLMs), Retrieval‑Augmented Generation (RAG), prompt engineering, Agentic AI architectures, AI security and governance, and ethical AI.
• Experience designing or selling AI platforms, data orchestration, or enterprise automation solutions.
• Expertise in major Cloud Platforms: Demonstrated understanding of cloud computing principles and architecture, particularly as they relate to deploying and scaling enterprise AI/SaaS solutions (e.g., AWS, Azure, or GCP). This includes familiarity with core services like compute, storage, networking, and serverless functions.
• Solid Understanding of API Integration and Security: Practical experience with designing, integrating, and securing API connections between AI platforms and underlying business applications (e.g., CRM, ERP, data warehouses). Knowledge of protocols (e.g., REST, GraphQL) and authentication mechanisms (e.g., OAuth 2.0, API keys) is essential.
• Data and Network Architecture Acumen: Ability to discuss and propose solutions regarding data governance, network segmentation, and enterprise security requirements when deploying cloud-native or hybrid AI solutions.
• Strong ability to explain technical concepts to both technical and non‑technical stakeholders.
• Proven track record supporting enterprise sales cycles and closing large deals.
• Excellent communication, presentation, and stakeholder management skills with the ability to engage with all levels within large enterprises, from C‑suite to technician.
• Strong problem‑solving and storytelling skills—able to connect AI capabilities to strategic business outcomes.
• Ability to travel as needed for client engagements.

Hiring Range

Hiring Range: $175,000 - $240,000 OTE. Actual compensation will be determined based on factors including skills, experience, qualifications, and location.

Hiring Pay Range: $175,000 - $218,700

Benefits

Benefits: In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre‑IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location

Location preference: USA - CA - Palo Alto

Equal Opportunity

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Uniphore Information

For more information on how Uniphore uses AI to unify-and humanize every enterprise experience, please visit www.uniphore.com. At Uniphore, we are building the defining Enterprise AI and automation platform to propel the planet’s most engaging customer and employee experiences.

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