Senior Sales Enablement Facilitator

WP Engine; Austin (TX); On-site; USD 88,000 - 121,000; Full time

Benefits offered by this job

Company Stock Options

Great Health Benefits

Fertility Benefits

HSA and Company contribution

401(k) with a 4% match

Disability Insurance

Paid Family and Caregiver’s Leave

Employee Assistance Program

Generous Vacation Time

$500 for home office setup

4 Company Wellness Days

1 floating holiday

Pet Insurance

Ongoing education

Job summary

WP Engine in Austin, Texas is looking for a skilled facilitator to enhance training across revenue-facing teams. You will conduct onboarding and ongoing training sessions, ensuring that every interaction translates into improved customer conversations and measurable outcomes.

The ideal candidate has 3-5 years in a customer-focused revenue role and extensive experience in training or coaching within a SaaS environment, fostering deep connections with teams.

At WP Engine, we offer competitive salaries and a diverse, inclusive workplace.

Qualifications

• 3-5 years in a customer-facing revenue role, 3+ years in training or coaching capacity.
• Experience facilitating in SaaS or tech environments.
• Ability to build content from a brief.

Responsibilities

• Facilitate training across various formats.
• Continuously improve training programs like onboarding.
• Translate product briefs into actionable insights.

Skills

Facilitation skills

Behavioral analysis

Sales motion understanding

Content development

Coaching experience

Tools

Gong

Chorus

Job description

We’re looking for someone who makes people better at their jobs and enjoy the process of getting there. This role is not a content‑distribution job; it’s about walking into a room, earning trust quickly, and leaving people thinking differently about how they talk to customers. You’ll work across revenue‑facing teams—sales, SEs, and CSMs—showing up in onboarding, ongoing training, small coaching sessions, and larger team moments. The through‑line is always the same: behavioral change that shows up in calls, retention numbers, and quota attainment.

WHAT YOU’LL DO

• Facilitate training across formats: 1:1 coaching, small group sessions, and larger team programs.
• Run and continuously improve structured programs such as new‑hire onboarding.
• Take content requests and build materials that land, not just inform.
• Translate product briefs and strategic priorities into language that means something to a customer‑facing rep.
• Watch Gong calls, spot patterns, and bring insights back before they become gaps.
• Build credibility and influence across the revenue org without relying on a mandate.
• Partner with sales, CS, and product leadership to keep enablement connected to what’s actually happening in the field.

WHAT WE’RE LOOKING FOR

• A clear point of view on what “good” looks like in customer conversations, and a way of getting people there that doesn’t feel like training.
• Magnetic in a room—you earn attention, and people leave your sessions energized, not depleted.
• Commercially sharp, understanding the sales motion and connecting product and strategy to customer value without losing people in the translation.
• A natural pattern‑finder who sees things before they’re obvious, connects dots across calls, teams, and programs, and acts on what you find.
• Curious by default: you explore, ask better questions, and defend or update your perspective.
• Relatable and approachable, building trust quickly with people who can spot inauthenticity.
• A storyteller who can take a concept and make it stick through the right example, analogy, or honest moment.

YOU MIGHT COME FROM

• A sales, CS, or SE role where you were more energized by helping teammates improve than by hitting your own number.
• A training or enablement role inside a SaaS or tech company where you earned credibility with skeptical reps.
• A coaching, instructional design, or facilitation background that built real commercial instincts along the way.

EXPERIENCE & SKILLS

• 3‑5 years in a customer‑facing revenue role and 3+ years in training, enablement, or a coaching capacity.
• Experience facilitating in a SaaS or tech environment across multiple audience types.
• Comfort working across sales, CS, SEs, or combinations thereof.
• Ability to build content from a brief, not just deliver what’s handed to you.
• Familiarity with conversation intelligence tools like Gong or Chorus.
• Track record of influencing behavior change, not just delivering training.
• Comfort operating in ambiguity, iterating in public, and moving without a perfect playbook.

WHAT GOOD LOOKS LIKE

• Facilitated in a SaaS or tech environment, reaching multiple audience types.
• Comfortable across revenue‑facing roles: sales, CS, SEs.
• Built content from a brief, not just following a template.
• Used conversation intelligence tools to surface insights.
• Influenced behavioral change and measurable improvements.
• Worked well in ambiguous, fast‑moving contexts.

THE PERKS & BENEFITS

• Company Stock Options (Every employee is an owner in the company).
• Great Health Benefits (Medical, Dental, Vision, Life Insurance).
• Fertility Benefits (IVF/Fertility drug coverage).
• HSA and Company contribution.
• 401(k) with a 4% match.
• Disability Insurance.
• Paid Family and Caregiver’s Leave.
• Employee Assistance Program.
• Generous Vacation Time.
• One‑time $500 payment to set up your home office.
• 4 Company Wellness Days a year.
• 1 floating holiday.
• Pet Insurance.
• On‑going education through LinkedIn Learning, Workday Learning, and our Career Growth Portal.

BASE SALARY RANGE

$88,000.00 – $121,000.00 nationwide. The range reflects the minimum and maximum target for salaries for this position. The actual base pay may vary based on job‑related skills, qualifications, and other factors assessed during the interview process.

DEVELOPMENT AND EQUAL OPPORTUNITY STATEMENTS

At WP Engine, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law.