Senior Sales & Customer Success Leader — Growth & Strategy

MANN+HUMMEL; Goleta (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

MANN+HUMMEL in Goleta, CA seeks a Senior Manager of Sales & Customer Support to lead a team and aggressively pursue growth in the industrial water market. You will oversee order processing, new account acquisition, and strategic execution of the regional growth plan while maintaining profitable customer relationships.

The role requires strong English communication, 8+ years in customer-facing sales in manufacturing, and experience with filtration technologies.

Qualifications

• Bachelor’s degree in Engineering or similar field.
• 8+ years of customer-facing sales experience in manufacturing.
• 3+ years of team leadership / people management.
• Experience in filtration systems and membranes is preferred.

Responsibilities

• Lead a team of Inside Sales and Customer Service as a player-coach.
• Drive growth in key markets like Chemical, Oil & Gas, and Data Centers.
• Develop strategic sales plans, analyze orders, and review contracts.
• Provide technical support and high-quality customer service.
• Coordinate with internal departments to meet customer needs.
• Manage price analyses, negotiations, and distributor relationships.

Skills

Customer focus

Sales leadership

CRM experience

SAP experience

Microsoft Office

Travel readiness

Negotiation skills

Education

Bachelor’s degree in Engineering

Tools

Salesforce

SAP

Job description

MANN+HUMMEL in Goleta, CA seeks a Senior Manager of Sales & Customer Support to lead a team and aggressively pursue growth in the industrial water market. You will oversee order processing, new account acquisition, and strategic execution of the regional growth plan while maintaining profitable customer relationships.

The role requires strong English communication, 8+ years in customer-facing sales in manufacturing, and experience with filtration technologies.