Senior Sales Associate — Lead & Elevate Pet Care

Petco; Maryland; On-site; USD 18,000 - 30,000; Full time

Job summary

Petco is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their owners on the sales floor of a Pet Care Center.

You will mentor newer associates, support store operations, and help achieve sales goals with knowledgeable, compassionate service rooted in a passion for pets. You will greet customers, process sales, and assist with merchandising while upholding safety, cleanliness, and high service standards for every visit.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Mentor and train new associates on policies, procedures, and service expectations.
• Assist with opening/closing procedures and store operations.

Skills

Retail experience

Customer service

Cash handling

Multitasking

Team leadership

Job description

Petco is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their owners on the sales floor of a Pet Care Center.

You will mentor newer associates, support store operations, and help achieve sales goals with knowledgeable, compassionate service rooted in a passion for pets. You will greet customers, process sales, and assist with merchandising while upholding safety, cleanliness, and high service standards for every visit.