SENIOR SALES ASSOCIATE

Shop Made in DC; Washington (District of Columbia); Hybrid; USD 22,000 - 29,000; Part time

Benefits offered by this job

Employee discount

Free monthly class

Job summary

Shop Made in DC is seeking a Senior Sales Associate for a part-time role in Washington, DC. You will support customers, receive and organize inventory, maintain visual standards and help the management team reach daily sales goals.

This role centers on delivering a warm, knowledgeable customer experience, learning our makers and products, restocking, merchandising, and collaborating with teammates to keep the sales floor focused and productive.

Qualifications

• Customer-focused service experience encouraged.
• Ability to move between customers, inventory and floor operations.
• Strong organizational skills and attention to detail.

Responsibilities

• Assist customers and help them discover local makers.
• Receive, organize inventory and maintain visual merchandising.
• Support management with daily sales goals and store operations.

Job description

SENIOR SALES ASSOCIATE
PART TIME | WASHINGTON DC

The Senior Sales Associate helps lead the day-to-day retail experience at Shop Made. This role supports customers, inventory and the sales floor while serving as a trusted resource for the rest of the team.

You’ll move between helping customers discover local makers, receiving and organizing inventory, maintaining strong visual standards and supporting the management team with daily sales goals and floor execution.

This role supports four core areas: customer experience, inventory management, maker + product knowledge, and sales floor support.

HERE'S WHERE YOU'LL MAKE AN IMPACT:

• Deliver a warm, knowledgeable customer experience and help shoppers find locally made products they’ll love
• Learn our makers and products so you can confidently tell their stories and make thoughtful recommendations
• Support the management team in driving daily sales goals and keeping the floor focused and productive
• Receive, enter and organize new maker inventory accurately
• Restock products and maintain strong merchandising, cleanliness and visual standards
• Help identify inventory needs, product gaps and other opportunities on the sales floor
• Support teammates throughout the shift and help keep day-to-day store operations moving smoothly

YOU'LL LOVE THIS IF YOU .....

• Get genuinely excited about local businesses, artists and makers
• Love working with customers and helping someone discover something new
• Notice when something needs to be restocked, reorganized or handled before someone has to ask
• Are dependent, organized and take ownership of the details
• Enjoy being a go-to person for your teammates
• Can move easily between customers, inventory and operational tasks during a busy shift

WHY THIS ROLE IS DIFFERENT .....

Our shelves are filled with products from independent makers and small businesses across the region. The Senior Sales Associate helps make sure those products are represented well, our customers understand the stories behind them and the shop is set up to help those businesses succeed.

THE DETAILS

PAY: $18.46/hour

PERKS: 20% EMPLOYEE DISCOUNT/ FREE MONTHLY CLASS