Senior SaaS Release Manager — AI/SDLC & CI/CD Lead (Remote)

Duck Creek Technologies; San Francisco (CA); Hybrid; USD 150,000 - 200,000; Full time

Job summary

Duck Creek Technologies in the Bay Area, CA, seeks a Senior SaaS Software Release Manager to architect and own end-to-end release processes across engineering, with a focus on AI-SDLC and modern CI/CD practices. The role requires coordinating release schedules, risk management, and deployment readiness, with 2 days in the office weekly.

You will partner with product, QA, DevOps, and security teams to improve merge validation, build stability, and release governance while driving automation and

Qualifications

• AI-native SDLC understanding and release management expertise.
• Experience with branching strategies, CI/CD pipelines, version control, and release automation.
• Ability to coordinate across multiple technical teams and manage competing priorities.
• Strong problem-solving, communication, and stakeholder management skills.
• Ability to manage risk, drive accountability, and maintain release discipline in a complex engineering environment.

Responsibilities

• Own and manage the software release calendar, milestones, and readiness checkpoints.
• Coordinate release activities across engineering, QA, DevOps, product, and support teams.
• Manage/ supervise branching, merge coordination, code freeze, release candidate validation, and deployment readiness.
• Identify release risks, blockers, and dependencies, and drive resolution.
• Improve release cadence, predictability, and quality through process improvements and automation.
• Communicate release status, risks, timelines, and decisions to stakeholders and leadership.
• Ensure release documentation, approvals, and post-release follow-ups are completed.
• Partner with engineering teams to improve merge validation, build stability, and deployment processes.
• Support continuous improvement of release governance, tooling, and operational practices.
• Design, maintain, and evolve branching strategies and code-freeze policies.

Skills

AI-SDLC understanding

CI/CD pipelines

Version control

Stakeholder management

Release discipline

Education

Bachelor’s degree in Computer Science or related field

7+ years DevOps/cloud experience

Cloud environments (AWS/Azure)

Tools

GitHub/GitLab

CI/CD platforms

Docker

Kubernetes

Argo CD

Terraform

Cloud deployment services

Job description

Duck Creek Technologies in the Bay Area, CA, seeks a Senior SaaS Software Release Manager to architect and own end-to-end release processes across engineering, with a focus on AI-SDLC and modern CI/CD practices. The role requires coordinating release schedules, risk management, and deployment readiness, with 2 days in the office weekly.

You will partner with product, QA, DevOps, and security teams to improve merge validation, build stability, and release governance while driving automation and