Senior ROCC Operator: Real-Time SCADA & Operations Lead

Primoris Services Corporation; Denver (CO); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Paid holidays

PTO

Medical/Dental/Vision

Job summary

Primoris Services Corporation is seeking a Senior ROCC Operator to monitor and control SCADA-enabled utility systems in a 24/7 operations environment, ensuring safe and reliable performance.

You will lead incident response, document actions, train junior operators, and collaborate with engineering, maintenance, and project teams on upgrades and testing. You will maintain logs, adhere to safety and regulatory requirements, and communicate with stakeholders during emergencies.

Qualifications

• 5+ years of experience in a control room or operational dispatch environment.
• Proven expertise in operating and troubleshooting SCADA systems or industrial control software.
• Strong understanding of safety procedures and emergency response protocols for utility infrastructure.
• Ability to make critical decisions under pressure in fast-paced environments.
• Excellent analytical and problem-solving skills with attention to detail.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong communication skills and ability to convey technical information clearly.
• Ability to work rotating shifts, including nights, weekends, and holidays.

Responsibilities

• Monitor and operate SCADA systems and control room tools to maintain utility infrastructure performance.
• Respond to alarms and emergencies, initiating protocols and coordinating with field personnel and emergency services.
• Analyze operational data to identify issues and recommend corrective actions.
• Develop and implement operational procedures, emergency plans, and safety protocols.
• Provide guidance and training to junior ROCC Operators.
• Maintain accurate logs of operations, incidents, and communications.
• Collaborate with engineering, maintenance, and project teams on upgrades and testing.
• Participate in root cause analysis of incidents and develop preventive solutions.
• Ensure compliance with safety regulations, company policies, and environmental standards.
• Communicate effectively with internal stakeholders and external agencies during operations and emergencies.

Skills

SCADA operations

Emergency response

Analytical thinking

Communication

Decision making

Industrial control software

Education

Associate’s or Bachelor's degree in Engineering/Technical field

Tools

SCADA software

Microsoft Office

Job description

Primoris Services Corporation is seeking a Senior ROCC Operator to monitor and control SCADA-enabled utility systems in a 24/7 operations environment, ensuring safe and reliable performance.

You will lead incident response, document actions, train junior operators, and collaborate with engineering, maintenance, and project teams on upgrades and testing. You will maintain logs, adhere to safety and regulatory requirements, and communicate with stakeholders during emergencies.