Senior Robotics Service Technician – Mechatronics

Agility Robotics; Salem (OR); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

401(k) Plan

Stock options

Company-paid insurance

Well-Being Support

Relocation assistance

Job summary

Agility Robotics in Salem, OR is seeking a Senior Service Technician to support our humanoid robot service strategy at the RoboFab facility. You will help develop, implement, and continuously improve repair and refurbishment processes for robots and peripherals to support both internal and external customers and key business goals.

The role involves troubleshooting, SLA adherence, cross-functional collaboration, and data-driven improvements in a hands-on factory environment.

Qualifications

• 3-5 years electro-mechanical systems troubleshooting and repair; mechatronics troubleshooting and repair preferred
• Root cause analysis strongly desired
• Excellent hand and power tool skills with ability to interpret technical documents
• Ability to provide clear written and verbal updates to management

Responsibilities

• Support service operations for robots and peripherals, including troubleshooting and repair
• Ensure compliance with customer SLAs
• Collaborate with cross-functional teams for root cause analyses and projects
• Gather metrics to assess product quality and enable process improvements
• Develop, implement, and maintain training, work instructions, and procedures

Skills

Electro-mechanical troubleshooting

Mechatronics

Root cause analysis

Hand and power tools

Technical documentation

Clear communication

Education

High School diploma or GED

2-year technical degree or military equivalent

Tools

MES

ERP systems

Jira

Confluence

Job description

Agility Robotics in Salem, OR is seeking a Senior Service Technician to support our humanoid robot service strategy at the RoboFab facility. You will help develop, implement, and continuously improve repair and refurbishment processes for robots and peripherals to support both internal and external customers and key business goals.

The role involves troubleshooting, SLA adherence, cross-functional collaboration, and data-driven improvements in a hands-on factory environment.