Senior Risk Officer (Hybrid)

First Citizens; Raleigh, Charlotte, Phoenix (NC, NC, AZ); Hybrid; USD 120,000 - 170,000; Full time

Job summary

First Citizens is seeking a Senior Risk Officer to lead the Third-Party Risk Management (TPRM) program and implement AI-driven automation to enhance efficiency and regulatory alignment. The role collaborates across Risk, Technology, and Business Lines to scale risk assessment capabilities and accelerate due diligence.

The position focuses on maturing TPRM processes, data quality, and reporting, while serving as a subject-matter expert during examinations and inquiries.

Qualifications

• Bachelor's Degree with 6+ years in Enterprise/Operational Risk and Project Management or consulting.
• Or High School Diploma with 10+ years in Enterprise/Operational Risk and Project Management or consulting.

Responsibilities

• Lead implementation of TPRM AI and automation initiatives to improve efficiency and reduce due diligence costs.
• Drive enhancements to TPRM program and framework to align with regulatory expectations and best practices.
• Develop and maintain third-party risk methodologies, standards, and lifecycle processes.
• Define and prioritize business requirements for the TPRM system of record to improve workflow automation and data quality.
• Enhance fourth-party risk management and concentration risk oversight through improved mapping and reporting.

Skills

Enterprise Risk

Operational Risk

Project Management

Consulting

Education

Bachelor's degree

High School Diploma or GED/Equivalent

Job description

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.

The Senior Risk Officer will play a critical role in advancing and strengthening the Third-Party Risk Management (TPRM) Program and Framework. This position is responsible for leading strategic initiatives that enhance the effectiveness, efficiency, and regulatory alignment of the organization's third-party risk management capabilities while supporting ongoing program maturity objectives. This role will serve as a key contributor to the implementation of TPRM artificial intelligence and automation initiatives designed to significantly improve operational efficiency, reduce the cost of performing third-party due diligence activities, and shorten due diligence cycle times. The position will partner across Risk, Technology, and Business Lines to identify opportunities to leverage emerging technologies that improve risk assessment quality, consistency, and scalability.

In addition, the Senior Risk Officer will lead efforts to further align the methodologies, and lifecycle processes with evolving regulatory expectations and industry best practices. Responsibilities include evaluating and enhancing key processes, supporting framework development, and defining business requirements for the TPRM system of record to streamline workflows, improve execution capabilities, enhance data quality, and strengthen reporting and management information.

The Senior Risk Officer will serve as a key resource during internal and external examinations, including responses to Audit, Second Line Quality Control reviews, and regulatory inquiries. The individual will be expected to provide subject matter expertise and support evidence requests.

Responsibilities & Qualifications

Duties & Responsibilities:

• Lead the implementation of TPRM artificial intelligence and automation initiatives to improve operational efficiency, reduce due diligence costs, and accelerate review cycle times.
• Drive enhancements to the TPRM Program and Framework to ensure alignment with evolving regulatory expectations and industry-leading practices.
• Develop and maintain third-party risk methodologies, standards, and lifecycle processes that improve consistency, effectiveness, and risk oversight.
• Define and prioritize business requirements for the TPRM system of record to improve workflow automation, reporting, data quality, and user experience.
• Enhance fourth-party risk management and concentration risk oversight through improved dependency mapping, monitoring, and reporting capabilities.

Position Specific Skills:

Builds Productive Relationships
Banking Regulations & Compliance

Qualifications:

Bachelor's Degree and 6 years' experience Enterprise Risk or Operational Risk, and Project Management or Internal/External Consulting OR High School Diploma or GED/Equivalent and 10 years' experience in Enterprise Risk or Operational Risk, and Project Management or Internal/External Consulting

Preferred Qualifications:

• 7 years of progressive third-party risk management program, governance and/or reporting experience.
• Experience leading change management initiatives
• Large Financial Institution experience
• Experience in information technology/cyber security
• Knowledge of risk techniques, practices, and control framework
• Knowledge of various banking and government regulatory requirements and processes
• Ability to work effectively with associates, senior management, and various committees
• Knowledge of regulatory guidance pertaining to enterprise risk and operational risk

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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