Senior Risk Manager - Global Payment Network (GPN) Controls Advisory Team

Capital One; Deerfield (IL); On-site; USD 162,000 - 184,000; Full time

Job summary

Capital One is seeking a Senior Manager for the Global Payment Network (GPN) Controls Advisory Team. This role partners with GPN leadership to modernize controls, drive automation, and align first-line controls with regulatory and internal standards.

You will influence across the lines of defense and build a scalable governance framework to support risk management initiatives. The ideal candidate brings a strong risk mindset, strategic planning, and exceptional communication skills to lead

Qualifications

• Bachelor's degree or military experience.
• 5+ years of Risk Management experience with expertise on control creation, testing, methodology and design best practices.
• 5+ years of experience supporting, partnering and interacting with internal business clients.
• Experience leveraging AI tools to mitigate risk and improve processes.

Responsibilities

• Act as a point of contact for controls-related projects and inquiries to provide expert advice on new control builds and modernization of existing controls.
• Drive initiatives to automate and improve control processes where appropriate.
• Develop a scalable controls advisory function and framework to support the GPN business.
• Help ensure alignment of first line controls with regulations, risks, internal policies, and industry best practices.
• Partner with second and third lines of defense to ensure a cohesive control environment.
• Provide oversight and guidance on the controls governance framework across the organization.

Skills

Risk Management

Leadership

Communication

Problem Solving

Influence

Education

Bachelor's Degree or military experience

Tools

AI tools

Job description

We’re looking for a strategic, forward thinking Senior Manager for our Global Payment Network (GPN) Controls Advisory Team. In this role, you will use your leadership, communication, analytical and problem solving skills to partner with the GPN business to modernize its controls. This talented team will act as a critical bridge between risk and business partners, providing expert guidance on controls best practices, new control builds, and modernizing and improving existing controls.

You will need a well developed risk and control mindset, strong judgment, and the ability to influence priorities to GPN Leaders and across the Lines of Defense teams to grow and maintain a strong Controls Advisory program.

The ideal candidates will possess a unique combination of strong leadership qualities including strategic planning, outstanding communication and soft skills, with natural problem solving and analytical skills and collaboration abilities. This position will require strong judgment and relationship management to understand the needs and requirements of partners across the company.

Scope and Responsibilities

• Act as a point of contact for controls-related projects and inquiries to provide expert advice and guidance on new control builds as well as modernization of existing controls.
• Drive initiatives to automate and improve control processes where appropriate.
• Develop of a scalable controls advisory function and framework to support the GPN business.
• Help to ensure alignment of first line controls with relevant regulations, risks, internal policies, and industry best practices.
• Partner with second and third lines of defense to ensure a cohesive and effective overall control environment.
• Provide oversight and guidance to the GPN business on the implementation and adherence to the controls governance framework and partner to embed controls governance principles within their day-to-day operations.
• Build and maintain strong relationships with key stakeholders across the first, second, and third lines of defense.

Here’s what we’re looking for in an ideal teammate

• You are a curious, critical thinker who seeks to understand the business, its processes, risks and control environment.
• You create leverage, positive energy and an environment that fosters trust, collaboration, and belonging.
• You possess a relentless focus on quality and timeliness.
• You adapt to change, embrace bold ideas, and are intellectually curious.
• You like to ask questions, test assumptions, and challenge conventional thinking.
• You develop influential relationships based upon shared risk objectives.
• You do the right thing and lead by example.

Basic Qualifications

• Bachelors Degree or military experience
• At least 5 years of Risk Management experience, with expertise on control creation, testing, methodology and design best practices.
• At least 5 years of experience supporting, partnering and interacting with internal business clients
• Experience leveraging AI tools to efficiently mitigate risk and improve processes

Preferred Qualifications

• Masters Degree
• 5+ years of Project Management experience leading cross functional projects and programs in Risk
• 5+ years of Financial Services risk management experience
• 3+ years of experience in Data Analysis
• 3+ years of people management experience
• Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM)
• Lean, Agile, Six Sigma or Business Process Management
• PMP Certification or Masters Certificate of Project Management (CPM)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• McLean, VA: $177,700 - $202,800 for Sr. Risk Manager
• Richmond, VA: $161,500 - $184,300 for Sr. Risk Manager
• New York, NY: $193,800 - $221,200 for Sr. Risk Manager
• Riverwoods, IL: $161,500 - $184,300 for Sr. Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).