Senior Risk Manager - Global Payment Network (GPN) Controls Advisory Team

Capital One; Chicago (IL); On-site; USD 162,000 - 184,000; Full time

Job summary

Capital One seeks a Senior Risk Manager for the Global Payment Network (GPN) Controls Advisory Team. You’ll lead risk and control initiatives, guiding modernization and best practices across the GPN landscape.

Ideal candidates bring strong leadership, strategic planning, and collaboration skills, with a proven track record in risk management and control design. Location-based salary reflects U.S. markets.

Qualifications

• Bachelor’s degree or military experience.
• 5+ years of Risk Management with control creation, testing, design best practices.
• 5+ years supporting internal business clients.
• Experience leveraging AI tools to mitigate risk and improve processes.

Responsibilities

• Act as a point of contact for controls-related projects and inquiries.
• Drive automation and improvement of control processes.
• Develop a scalable controls advisory function and framework.
• Ensure alignment of first line controls with regulations and policies.
• Partner with lines of defense to maintain a cohesive control environment.

Skills

Leadership

Strategic planning

Communication

Problem solving

Influence

Education

Bachelor’s Degree or military experience

Tools

AI tools

Job description

Senior Risk Manager - Global Payment Network (GPN) Controls Advisory Team

We’re looking for a strategic, forward thinking Senior Manager for our Global Payment Network (GPN) Controls Advisory Team. In this role, you will use your leadership, communication, analytical and problem solving skills to partner with the GPN business to modernize its controls. This talented team will act as a critical bridge between risk and business partners, providing expert guidance on controls best practices, new control builds, and modernizing and improving existing controls. You will need a well developed risk and control mindset, strong judgment, and the ability to influence priorities to GPN Leaders and across the Lines of Defense teams to grow and maintain a strong Controls Advisory program. The ideal candidates will possess a unique combination of strong leadership qualities including strategic planning, outstanding communication and soft skills, with natural problem solving and analytical skills and collaboration abilities. This position will require strong judgment and relationship management to understand the needs and requirements of partners across the company.

Scope and Responsibilities

• Act as a point of contact for controls-related projects and inquiries to provide expert advice and guidance on new control builds as well as modernization of existing controls.
• Drive initiatives to automate and improve control processes where appropriate.
• Develop a scalable controls advisory function and framework to support the GPN business.
• Help to ensure alignment of first line controls with relevant regulations, risks, internal policies, and industry best practices.
• Partner with second and third lines of defense to ensure a cohesive and effective overall control environment.
• Provide oversight and guidance to the GPN business on the implementation and adherence to the controls governance framework and partner to embed controls governance principles within their day-to-day operations.
• Build and maintain strong relationships with key stakeholders across the first, second, and third lines of defense.

Here’s what we’re looking for in an ideal teammate

• You are a curious, critical thinker who seeks to understand the business, its processes, risks and control environment.
• You create leverage, positive energy and an environment that fosters trust, collaboration, and belonging.
• You possess a relentless focus on quality and timeliness.
• You adapt to change, embrace bold ideas, and are intellectually curious.
• You like to ask questions, test assumptions, and challenge conventional thinking.
• You develop influential relationships based upon shared risk objectives.
• You do the right thing and lead by example.

Basic Qualifications

• Bachelor’s Degree or military experience.
• At least 5 years of Risk Management experience, with expertise on control creation, testing, methodology and design best practices.
• At least 5 years of experience supporting, partnering and interacting with internal business clients.
• Experience leveraging AI tools to efficiently mitigate risk and improve processes.

Preferred Qualifications

• Master’s Degree.
• 5+ years of Project Management experience leading cross functional projects and programs in Risk.
• 5+ years of Financial Services risk management experience.
• 3+ years of experience in Data Analysis.
• 3+ years of people management experience.
• Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM).
• Lean, Agile, Six Sigma or Business Process Management.
• PMP Certification or Masters Certificate of Project Management (CPM).

Location-based Salary

• McLean, VA: $177,700 - $202,800 for Sr. Risk Manager
• Richmond, VA: $161,500 - $184,300 for Sr. Risk Manager
• New York, NY: $193,800 - $221,200 for Sr. Risk Manager
• Riverwoods, IL: $161,500 - $184,300 for Sr. Risk Manager
• In other locations, the pay range is associated with that location and the actual annualised salary will be reflected in the offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations concerning criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company. We’re founder‑led by Chairman and Chief Executive Officer Richard Fairbank, and on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.