Senior Risk Manager

Acrisure; Town of Seneca Falls (NY); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

Fertility benefits

Wellness resources

Paid sick time

Paid time off

Employee Assistance Program (EAP)

Calm app subscription

Job summary

Acrisure is seeking a Senior Risk Manager in New York to support the Director of Risk Management. The role centers on claims management and data analytics, with additional duties across insurance operations for a diversified portfolio including multifamily, student housing, industrial, and retail properties.

The candidate will implement Origami Risk, process acquisitions/dispositions under various policies, and assist with COIs and compliance.

Qualifications

• Bachelor's degree preferred.
• Exposure to commercial general liability, property, environmental, or other insurance claim types.
• Approximately 5 years of experience in claims management, litigation support, insurance, legal operations, risk management, or related fields.
• Experience coordinating insurance claims and litigation with increasing levels of responsibility.
• Strong analytical and problem-solving skills with ability to assess risk and support business decisions.
• Excellent organizational skills and attention to detail, with ability to manage multiple matters simultaneously.
• Strong written, verbal, and interpersonal communication skills.
• Ability to work independently while collaborating with diverse stakeholders.

Responsibilities

• Manage a portfolio of claims and litigation matters from reporting through resolution, settlement, or closure.
• Coordinate with carriers, brokers, adjusters, third-party administrators, and outside counsel for effective claims handling and litigation management.
• Maintain litigation and claim trackers, reporting tools, and files for portfolio visibility and timely reporting.
• Provide insights on open claims, loss experience, and exposures to support insurance program administration, renewals, underwriting submissions, and carrier stewardship.

Skills

Analytical thinking

Problem solving

Written communication

Verbal communication

Interpersonal skills

Time management

Independent work

Education

Bachelor's degree preferred

Tools

Microsoft Excel

PowerPoint

Microsoft Word

Job description

The Senior Risk Manager is a junior to junior-mid-level position supporting the Director of Risk Management. The role is primarily focused on two core functions - claims management and data/analytics - while also providing broader support across insurance operations for a portfolio of multifamily, student housing, industrial, hotel, office, retail, and senior living properties.

Responsibilities

Claims (Primary Focus)

• Manage a portfolio of claims and litigation matters from initial reporting through resolution, settlement, or closure.
• Coordinate with insurance carriers, brokers, adjusters, third-party administrators, and outside counsel to facilitate effective claims handling and litigation management.
• Maintain litigation and claim trackers, reporting tools, and case files to ensure accurate portfolio visibility and timely reporting.
• Provide insights on open claims, loss experience, and emerging exposures to support insurance program administration, renewals, underwriting submissions, and carrier stewardship activities.

Data / Analytics (Primary Focus)

• Implement, maintain, and administer the risk management information system (Origami Risk), ensuring data integrity and timely updates.
• Work with the insurance broker to process acquisitions and dispositions under various insurance policies (NFIP, Environmental, Storage Tank, Bonds).

Acquisitions / Due Diligence

• Assist with acquisition opportunities by confirming COPE data, exposures, and rates.
• Request and review acquisition due diligence items (loss runs, inspection reports, environmental reports).

Certificates of Insurance (COIs) / Compliance

• Ensure lender compliance by processing COIs and other document requests in accordance with loan agreement requirements.
• Work with the commercial lease compliance team to track tenant insurance coverage and lease expiration dates across triple-net (NNN) properties by reviewing leases, collecting COIs, and adjusting insurance coverage (contingent or primary).

Document Management

• Maintain an organized digital filing system of insurance policies, endorsements, binders, quotes, COIs, claims, SOV, etc.

Qualifications

• Bachelor's degree preferred.
• Exposure to commercial general liability, property, environmental, or other insurance claim types.
• Approximately 5 years of experience in claims management, litigation support, insurance, legal operations, risk management, corporate legal departments, law firms, or related fields.
• Experience managing or coordinating insurance claims and litigation matters with increasing levels of responsibility.
• Strong analytical and problem-solving skills with the ability to assess risk and support business decision-making.
• Excellent organizational skills and attention to detail, with the ability to manage multiple matters simultaneously.
• Strong written, verbal, and interpersonal communication skills.
• Ability to work independently while collaborating effectively with a broad range of internal and external stakeholders.
• Proficiency with Microsoft Excel, PowerPoint, and Word.

Preferred Qualifications

• Experience within multifamily housing, commercial real estate, property management, or related industries.
• Familiarity with Origami Risk, claims management systems, legal management software, or reporting tools.
• Experience preparing executive-level reporting and litigation summaries.
• Working knowledge of civil litigation processes and legal documentation, including pleadings, discovery requests, subpoenas, releases, and settlement agreements.

Pay Details

The base compensation range for this position is $150,000 - $150,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us

At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Finan