Senior RevOps Systems Manager

Topline Pro; United States; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health & Wellness benefits including a

State-of-the-art offices NYC/Brooklyn

401(k) plan

Team retreats & AI learning budget

Job summary

Topline Pro is seeking a Senior RevOps Systems Manager to join the Revenue Operations team in NYC. You will own the GTM tech stack, act as senior HubSpot administrator, and translate business needs into scalable systems.

You will partner with Sales, Marketing, and Customer Success, owning pipelines, workflows, and reporting infrastructure, while driving process improvements across the lead-to-revenue lifecycle.

Qualifications

• 5+ years in a systems administration or GTM operations role with ownership across a full stack.
• Strong analytical instincts; ability to surface what matters from data.
• Deep, admin-level HubSpot expertise; HubSpot certifications preferred.
• Experience partnering across Sales, Marketing, and CX at a fast-moving company.

Responsibilities

• Own GTM tech stack end-to-end including integrations and data flows.
• Lead tool evaluations with structured analysis and clear recommendations.
• Diagnose cross-system issues end-to-end and communicate clearly.
• Translate business requirements into scalable technical solutions.
• Set standards for configuration, documentation, and maintenance as the business grows.

Skills

HubSpot admin expertise

Analytical mindset

Cross-functional collaboration

Communication skills

Problem-solving

Autonomy

GTM operations experience

Tools

HubSpot

CRM integrations

Data workflows

Job description

• We’re hiring a Senior RevOps Systems Manager to join our Revenue Operations team here in NYC. This is an opportunity to serve as the connective tissue between Sales, Marketing, and Customer Success, and to have significant impact on how our go to market motion runs
• You’ll own our GTM tech stack: the tools, processes, and integrations that power our go to market motion, and bring the experience and instincts to evolve it as we scale
• This is a high ownership role for someone who doesn’t need to be handed a playbook. You’ll come in with opinions, build the right systems, and hold yourself accountable for outcomes, not just outputs
• Serve as the senior HubSpot administrator and work with cross functional stakeholders to determine business need and structure for new hubs (e.g Service Hub)
• Own platform architecture: pipelines, lifecycle stages, workflows, custom properties, permissions, and reporting infrastructure
• Set the standard for how the platform is configured, documented, and maintained as the business grows
• Own the GTM stack end to end, including integrations, data flows, and system health across tools
• Lead tool evaluations with structured analysis and a clear recommendation, not just a feature comparison
• Proactively identify gaps, redundancies, and opportunities before they become problems
• Partner with RevOps leadership and cross-functional stakeholders to turn business needs into scalable system solutions
• Drive process improvements across the lead-to-revenue lifecycle
• Be the team’s primary troubleshooter: diagnose cross-system issues end to end and communicate clearly
• Translate between technical complexity and business impact for stakeholders at all levels, turning business requirements into technical systems solutions

Benefits

• Health & Wellness: Comprehensive medical, dental, and vision plans. plus a Platinum tier Wellhub membership, fully covered by Topline Pro.
• Top tier tools: The tech, equipment, and workspace setup you need to do your best work.
• In-Office Energy: State-of-the-art offices in the heart of downtown Boston and the historic Domino Sugar Factory in Brooklyn, plus late-night Uber Eats coverage and a fully stocked kitchen and pantry so you’re never running on empty.
• 401(k) plan: Retirement savings available through Vestwell, with flexible employee contributions.
• Team Retreats & Pod Culture: Company offsites, inter-office travel, team events, and coffee chat budgets designed to build connection across teams.
• Learning & AI Budget: Monthly AI tool funding and annual professional development support to help you keep learning.

Strong analytical instincts: you know what questions to ask of the data and how to surface what mattersComfortable operating with autonomy; you figure things out, document what you find, and communicate proactivelyDeep, admin-level HubSpot expertise; HubSpot certifications strongly preferredExperience partnering across Sales, Marketing, and CX at a fast-moving company5+ years in a systems administration or GTM operations role with demonstrated ownership across a full stackTrack record of building and improving GTM systems, not just maintaining themA team-first mentality and a love of learningConfidence to make decisions with best-available rather than perfect informationExcellent written and verbal communication skillsSharp problem-solving instincts, especially in fast-moving, ambiguous situationsWe believe “great candidates” do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, Low ego, high energyA drive to understand why your systems behave the way they do, not just that they work, but how