Revenue Operations Manager

Palette Media; United States; À distance; USD 120 000 - 180 000; Plein temps

Résumé du poste

Palette Media seeks a Revenue Operations leader to build and scale the RevOps function from the ground up. This department-of-one role will own HubSpot, data models, and end-to-end revenue processes, partnering with Sales, Talent, Partnerships, Finance, and Leadership to bring structure and visibility.

The ideal candidate thrives in 0→1 environments, loves building systems from scratch, and has experience navigating the creator economy. This is a high-ownership, strategic-then-operational role.

Qualifications

• 5–10+ years in Revenue Operations or related roles.
• Deep HubSpot experience with revenue workflows.
• Strong data fluency and forecasting design.
• Experience in entertainment/creator economy preferred.
• Excellent cross-functional communication and initiative.

Responsabilités

• Own Revenue Systems & Infrastructure: HubSpot architecture, workflows, integrations.
• Define data model and scalable processes across the revenue lifecycle.
• Build dashboards to monitor pipeline health, conversion rates, velocity.
• Establish forecasting methods and pipeline management best practices.
• Align Sales, Talent, Partnerships and Finance across the business.

Connaissances

HubSpot expertise

Revenue Operations

Data analytics

Forecasting dashboards

Cross-functional comms

Entertainment/creator economy

Autonomous startup operator

Tool integrations

Team of one mindset

Formation

Bachelor’s Degree in Business Administration, Data Analytics, Marketing, Finance, Economics or related field

Outils

HubSpot

Salesforce

Looker/Tableau

Description du poste

About the Job

Palette is a fast-growing startup at the center of the creator economy. Our team of 80+ is working towards defining the standard for talent management and marketing in an era of new media dominated by digital-first entertainers.

Our management infrastructure mirrors the depth of attention given to the world’s biggest cultural and entertainment icons, and previously reserved for artists in traditional arenas of entertainment. Today, it services a roster of 200+ creators and influencers with a combined following of 1B+ serving over 45.8B impressions monthly. Our creators have starred in Super Bowl commercials, launched national brands, and have been featured in nearly every major publication.

Our marketing agency executes strategy for some of the most influential brands and organizations in the world, including: The Biden White House, Amazon, simplehuman, and the Gates Foundation. 42% of Americans under the age of 40 are no longer accessible through traditional marketing channels – we enable organizations to speak to those audiences. Our marketing team has been recognized with 5 Shorty Impact Awards, and has advised three US Presidents on the future of the internet.

About the Role

We’re hiring our first Revenue Operations leader—a highly strategic and hands‑on operator who will build and scale our RevOps function from the ground up. This is a department-of-one role (for now) with significant ownership and visibility across the organization. You’ll partner closely with Sales, Talent, Partnerships, Finance, and Leadership to bring structure, clarity, and scalability to how we generate and manage revenue.

You’ll own HubSpot, define our revenue data model, improve pipeline visibility, and create the operational backbone that enables smarter, faster decision‑making. This role is ideal for someone who thrives in 0→1 environments, enjoys building systems from scratch, and has experience navigating the nuances of the entertainment / creator ecosystem.

Responsibilities

Revenue Systems & Infrastructure

• Own and optimize HubSpot (CRM architecture, workflows, automation, integrations)
• Design and implement scalable processes across the full revenue lifecycle (lead → deal → revenue)
• Evaluate and manage additional tools across the GTM stack (e.g., attribution, forecasting, reporting)

Data & Analytics

• Define and maintain a clean, reliable source of truth for revenue data
• Build dashboards and reporting to track pipeline health, conversion rates, deal velocity, and revenue performance
• Translate data into actionable insights for leadership and GTM teams

Pipeline & Forecasting

• Establish forecasting methodologies and pipeline management best practices
• Identify gaps and inefficiencies in funnel performance and drive improvements
• Partner with leadership on revenue planning and goal-setting

Cross‑Functional Alignment

• Act as the connective tissue between Sales, Talent, Partnerships, and Finance
• Standardize processes and definitions across teams (e.g., stages, KPIs, attribution)
• Support compensation planning, territory design, and performance tracking

Build & Scale RevOps

• Create the RevOps roadmap and prioritize initiatives based on business impact
• Lay the foundation for future team growth (hiring, tooling, processes)
• Bring structure to a fast-moving, sometimes ambiguous environment

Qualifications

Core Experience

• 5–10+ years in Revenue Operations, Sales Operations, or related roles
• Bachelor’s Degree in Business Administration, Data Analytics, Marketing, Finance, Economics or closely related field
• Experience as a foundational or early RevOps hire (or operating with high autonomy)
• Deep hands‑on experience with HubSpot
• Strong data fluency—comfortable working with datasets, building reports, and identifying trends
• Experience designing dashboards and forecasting models
• Familiarity with integrations and data flows (without needing to be a full engineer)
• Background in entertainment, media, talent management, or creator economy preferred
• Builder mindset: you like creating order from chaos
• Strategic but willing to execute
• Strong cross‑functional communicator who can influence without authority
• Comfortable being a team of one while building toward something bigger

The following skills are not required, but a plus:

• Experience with tools like Salesforce, Looker, Tableau, or similar analytics platforms
• Exposure to commission planning and incentive design
• Experience supporting hybrid revenue models (services + partnerships + talent)