Senior Revenue Recognition Manager

Zendesk, Inc.; Austin (TX); Hybrid; USD 151,000 - 227,000; Full time

Job summary

Zendesk, Inc. is seeking a Senior Manager, Revenue Recognition to lead the operational core of the revenue close process in Austin, TX. You will ensure accuracy and audit readiness while mentoring the revenue accounting team.

The ideal candidate has 7+ years in revenue recognition, CPA certification, and strong experience with ASC 606 and Zuora Revenue. This role follows a hybrid work model requiring office attendance part of the week. Competitive salary range: $151,000–$227,000 annually.

Qualifications

• 7+ years of experience in revenue recognition or technical accounting.
• Experience in leading end-to-end monthly revenue close processes.
• Hands-on experience with ASC 606 and Zuora Revenue.

Responsibilities

• Lead the monthly open and close process in Zuora Revenue.
• Oversee revenue-related journal entries integration and posting.
• Mentor the revenue accounting team and improve processes.

Skills

Revenue recognition

Technical accounting

Leadership

ASC 606

Communication

Education

CPA

Tools

Zuora Revenue (RevPro)

NetSuite

Job description

Senior Manager, Revenue Recognition – Job Overview

We are looking for a Senior Manager, Revenue Recognition to join our team in Austin, TX and own the operational core of our revenue close — from period open to final posting in Zuora Revenue (RevPro). This hands‑on role is built for someone with deep technical accounting roots and the operational discipline to run a clean, repeatable close every month.

Responsibilities

• Lead the end‑to‑end monthly open and close process in Zuora Revenue (RevPro), ensuring accuracy, timeliness, and audit‑readiness every cycle
• Oversee the integration and posting of revenue‑related journal entries into the GL, ensuring proper classification and completeness
• Review and maintain key balance sheet reconciliations including deferred revenue, contract assets, and unbilled AR
• Provide ad‑hoc technical accounting analysis and ASC 606 guidance on complex transactions, contract modifications, and escalations
• Serve as a senior mentor to the revenue accounting team — reviewing work, building skills, and maintaining a high standard of quality
• Continuously improve revenue close procedures, internal controls, and documentation to keep the team compliant and audit‑ready

Qualifications

• Owned a Zuora Revenue (RevPro) close end‑to‑end, including periods that did not close smoothly, and can speak to how you worked through it
• Navigate complex ASC 606 scenarios and translate the technical accounting conclusion into something a non‑accountant can understandli>
• Untangled a deferred revenue, contract asset, or unbilled AR reconciliation that didn’t tie, with a clear point of view on what good looks like
• Know what a close looks like when it runs well — and you’ve had to rebuild one that wasn’t
• Can point to someone on a previous team who is better at their job because of you
• Comfortable operating across finance, accounting, and operations without needing a defined lane
• 7+ years of experience in revenue recognition or technical accounting, with a mix of Big 4 audit and operational industry experience
• CPA required
• Hands‑on experience managing period close in Zuora Revenue (RevPro)
• Strong working knowledge of ASC 606

Preferred Qualifications

• SaaS industry experience
• Experience with NetSuite or a comparable ERP
• Prior experience managing or mentoring accounting staff

Location & Compensation

In this role, we use a hybrid work model that requires in‑office attendance part of the week. The specific in‑office schedule will be determined by the hiring manager. US annualized base salary range: $151,000.00–$227,000.00. Other compensation may include bonus, benefits, or related incentives.

EEO Statement

Zendesk is an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please contact HR.