Senior Revenue Enablement Manager, Technical Sales, Customer Success, Channel

Atlassian; San Francisco (CA); Hybrid; USD 143,000 - 231,000; Full time

Job summary

At Atlassian, the Senior Revenue Enablement Manager plays a critical role in empowering technical teams throughout the customer lifecycle. This position involves designing enablement strategies that facilitate successful customer engagements, requiring strong consultative skills and a deep understanding of technical sales dynamics. Generous compensation is aligned with the candidate's expertise and experience.

Benefits

Health and wellbeing resources

Paid volunteer days

Qualifications

• 10+ years in technical enablement or technical sales experience, preferably at a SaaS company.
• Ability to work with ambiguity and achieve goals in a structured manner.
• Deep understanding of solution-based sales cycles and partner motions.

Responsibilities

• Develop and lead comprehensive technical enablement strategies.
• Conduct regular needs analyses to identify knowledge and skill gaps.
• Establish clear success metrics and enhance the impact of technical enablement.

Skills

Technical enablement

Consultative approach

Communication

Project management

Agile facilitation

Education

Bachelor’s degree or equivalent

Job description

Senior Revenue Enablement Manager, Technical Sales, Customer Success, Channel

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Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your Future Team

The Senior Technical Revenue Enablement Manageris responsible for empowering technical customer facing teams across sales, customer success, partners and professional services, to deliver value throughout the customer lifecycle. This individual is responsible for designing and driving enablement strategies and scalable programs that provide the skills, knowledge, technical frameworks, and tools required for technical value selling and proactively influencing customer adoption and success.

Success in this role requires a consultative approach and the ability to influence and align competing priorities and perspectives to ensure enablement programs are impactful. In addition to owning the technical enablement strategy, this position will act as the voice of the field back into the business, championing technical readiness needs.

This position will report to the Head of Revenue Enablement Readiness and is an individual contributor role.

Responsibilities

In this role, you will:

• Develop and lead comprehensive technical enablement strategies that support sales, customer success and partners, engaging with the respective leaders as a trusted advisor to design and validate strategies.
• Partner with Sales, Success and Partner Leadership, along with HR, to define and develop role-based competencies that inform key technical skills and behaviors.
• Conduct regular needs analyses– data, interviews and stakeholder feedback– to identify knowledge and skill gaps across target audiences and translate these insights into enablement strategies and priorities.
• Collaborate with stakeholders, including Product, RevOps and target audience SMEs, to scope, design, and launch enablement programs and content aligned to identified performance gaps and business priorities, including technical certifications.
• Design enablement programs that are multi-modal, recommending the right enablement modality based on the goals, behavior change and context.
• Qualify incoming enablement requests across the business, vetting based on alignment with strategic priorities and impact on Atlassian’s enterprise transformation.
• Enable front line managers to coach, reinforcing technical acumen, operational best practices and value selling skills.
• Represent the voice of the field when engaging business stakeholders. advocating for readiness requirements, priorities and audience relevance.
• Conduct Quarterly Business Reviews (QBRs) to assess enablement progress, capture feedback, and refine strategic direction.
• Establish clear success metrics and continuously measure, track and enhance the impact of technical enablement initiatives.
• Create detailed project plans for all enablement activities, with clear deliverables and milestones and ensure timely execution.
• Drive alignment across the Revenue Enablement team– Onboarding, Instructional Design, Communications, and Operations– to execute enablement programs and ensure technical content is consistent across touch points.
• Apply a continuous improvement mindset to all aspects of enablement strategy and execution.
  
  
  

Qualifications

Your background:

• 10+ years in technical enablement and/or technical sales experience, preferably at a SaaS company
• Demonstrated strength conducting needs analysis and translating insights into actionable, role-specific enablement strategies with measurable impact
• Skilled at rapidly scoping and developing enablement strategies and scalable learning programs tailored to different technical roles and learning levels
• Experience with hands-on tools such as sandbox environments, demos and technical labs
• Excel at simplifying complex technical concepts into clear, compelling and actionable content
• Well versed in building skill-based and application-oriented learning experiences, assessments and certifications, utilizing adult learning theory, instructional design best practices and a breadth of enablement modalities
• Communicate effectively across technical and non-technical audiences, building trust and alignment trust with stakeholders at all levels
• Deep understanding of solution-based sales cycles, enterprise buying behaviors, value selling and both sales and partner motions
• Ability to work with ambiguity and achieve goals in a structured manner within a fast-paced and continuously evolving environment
• Agile and engaging facilitator
• Exceptional communication, storytelling and program management skills
• Proactive, self-directed and results-oriented
• Bachelor’s degree, or equivalent, a must
  
  
  

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $172,900 - $230,500

Zone B: $155,600 - $207,500

Zone C: $143,500 - $191,300

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Software Development

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