Senior Revenue Cycle Specialist — Remote (O2C SME)

Abbott; Chicago (IL); A distancia; USD 28.000 - 56.000; Jornada completa

Descripción de la vacante

Abbott is seeking a Revenue Cycle Specialist to act as a subject matter expert on order-to-cash processes. You will collaborate across departments, assist with workflow management, and support KPI-driven initiatives using EMR tools and Microsoft Office.

The role requires prior experience in healthcare revenue cycle, strong problem-solving skills, and attention to detail. Abbott emphasizes equal opportunity employment and a diverse workforce.

Formación

• 2+ years in contact center, data entry, or customer service.
• 2+ years working in multiple computer systems (MS Office, Excel, Epic, Onbase).
• 1+ years in medical data entry using EMR systems.
• HIPAA knowledge.
• Medical terminology, medical billing, and insurance terms knowledge.

Responsabilidades

• Serve as SME on order-to-cash handling tasks and support Revenue Cycle initiatives.
• Resolve Revenue processes, EMR queues, and patient claims, charges, and appeals.
• Support management of workflows and team resource allocation.
• Attend and co-facilitate meetings with internal departments.
• Use Microsoft Office and EMR reporting tools for leadership requests.
• Document all information per SOPs and workflows.
• Ensure timely queue turnaround and contribute to process improvements.

Conocimientos

Attention to detail

Excellent communication

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Excel

Epic

Onbase

Descripción del empleo

Abbott is seeking a Revenue Cycle Specialist to act as a subject matter expert on order-to-cash processes. You will collaborate across departments, assist with workflow management, and support KPI-driven initiatives using EMR tools and Microsoft Office.

The role requires prior experience in healthcare revenue cycle, strong problem-solving skills, and attention to detail. Abbott emphasizes equal opportunity employment and a diverse workforce.