Revenue Cycle SME & Process Improvement Lead

ACCA Careers; Illinois; Presencial; USD 28.000 - 56.000; Jornada completa

Descripción de la vacante

Abbott is seeking a Revenue Cycle Specialist to serve as a subject matter expert on order-to-cash processes. The role involves collaborating with team leadership, supporting projects, and working cross-functionally to optimize Revenue Cycle activities and EMR-based workflows.

The position requires 2+ years in contact centers or healthcare data entry, strong MS Office/Excel skills, and knowledge of HIPAA, medical terms, and billing. Willingness to work in a fast-paced environment is essential.

Formación

• 2+ years in a contact center, data entry, or customer service environment.
• 2+ years in multiple computer systems; incl. Microsoft Office, Excel, Epic, OnBase.
• 1+ years in a medical data entry environment using EMR systems.
• Proven ability to solve complex problems related to workflow processes.
• Working knowledge of HIPAA laws.
• Working knowledge of medical terminology, medical billing, and insurance terms.
• Working knowledge of laboratory terminology.
• Experience navigating multiple systems and handling SOPs.

Responsabilidades

• Serve as a process SME to internal department team members on internal processes and source documents.
• Perform all team duties, including revenue processes, EMR queues, and patient claim troubleshooting.
• Support management of workflows and team resource allocation.
• Attend and co-facilitate meetings with internal departments.
• Utilize MS Office and EMR reporting tools to support initiatives and requests.
• Participate in cross-department project initiatives as needed.
• Document all information according to SOPs and workflows.
• Maintain ability to meet queue turnaround times and contribute to process improvements.

Conocimientos

Communication skills

Detail orientation

Problem solving

Time management

Organizational skills

Educación

High School Diploma or GED

Herramientas

Microsoft Office Suite

Excel

Epic

OnBase

Adobe Acrobat

Descripción del empleo

Abbott is seeking a Revenue Cycle Specialist to serve as a subject matter expert on order-to-cash processes. The role involves collaborating with team leadership, supporting projects, and working cross-functionally to optimize Revenue Cycle activities and EMR-based workflows.

The position requires 2+ years in contact centers or healthcare data entry, strong MS Office/Excel skills, and knowledge of HIPAA, medical terms, and billing. Willingness to work in a fast-paced environment is essential.