Senior Retirement Analyst - 401k Administration

ABB; Cary (NC); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Hybrid schedule

401k with company contributions

Job summary

ABB in Cary, NC is seeking a Senior Retirement Analyst – 401k Administration to lead U.S. and Puerto Rico retirement operations, partner with payroll and vendors, and ensure accurate, compliant administration.

This role blends data analysis, project management, and stakeholder collaboration; hybrid work, opportunities to influence retirement program delivery, and exposure to ERISA compliance.

Qualifications

• Bachelor's degree in Accounting, Finance, Human Resources or related field with 8+ years of benefits administration experience
• Understanding of ERISA, Benefit Plan Reporting/Filing Requirements, 401k
• Proficiency in Microsoft Office with advanced Excel and strong analytical skills
• Ability to manage multiple projects with tight deadlines
• Experience with HRIS systems and confidential data handling

Responsibilities

• Oversee 401k administration for US and PR, ensuring compliance and service levels
• Manage relationships with retirement carriers and monitor SLA performance
• Collaborate with Payroll, Vendors, and HRIS to resolve issues and map interfaces
• Lead process improvement and participate in QA/audit activities
• Resolve complex ServiceNow cases with strong customer service
• Identify and implement efficiency improvements for manual/repetitive processes

Skills

Benefits administration

ERISA knowledge

Advanced Excel

Analytical skills

Project management

Independent work

Presentation skills

HRIS experience

Communication skills

Education

Bachelor's degree in Accounting, Finance, Human Resources or related program

Tools

Workday

Microsoft Excel

HRIS

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Manager, Retirement

The Senior Retirement Analyst – 401k Administration is responsible for delivery of U.S. and Puerto Rico retirement operations, vendor management, and retirement program delivery to employees, managers, human resources business partners (HRBPs), and other stakeholders.

This position is preferred to work a hybrid schedule out of the Cary, NC office ().

Main Accountabilities:

• 401k Administration of a multi-billion dollar portfolio including compliance, DoL / IRS / ERISA collaboration and inquiries, and generally acting as the subject matter expert and key internal resource for all activities.
• Manage relationships and monitor performance against service level agreements with retirement carriers. Participate in benefit/retirement merger and acquisition activities as needed.
• Collaborate with Payroll and Vendor Partners to resolve issues, with HR Information System for system testing / interface mapping and related benefit system capabilities, and with internal customers and vendors to ensure cases are resolved timely, accurately, and efficiently.
• Lead process improvement activities and participate in quality control and audit activities.
• Resolves complex ServiceNow cases in accordance with the Key Performance Indicators, while also providing exceptional customer service.
• Identify and implement improvement ideas by challenging the status-quo (especially processes that are manual/repetitive).

Qualifications:

• Bachelor's degree in Accounting, Finance, Human Resources or related program with 8+ years of benefits administration experience supporting benefits programs with proven experience with Retirement plans (or equivalent technical HR background and experience)
• Understanding of benefit laws and regulations: ERISA, Benefit Plan Reporting/Filing Requirements, 401k
• Strong background of compliance related to and around the Retirement, 401k, etc. type policies and actions
• Must be proficient in use of Microsoft Office suite of products, with advanced skills in Excel and excellent analytical and mathematics skills
• Critical thinking skills to investigate and resolve complex issues
• Must be results oriented with the ability to handle multiple projects, shifting priorities, and meet tight deadlines
• Ability to work independently and in a collaborative team environment
• Demonstrated presentation skills
• Must have prior experience with a Human Resources Information System
• Must maintain confidential information discreetly and protect employee privacy
• Highly ethical, flexible, inquisitive & logical
• Strong customer focus
• Human Capital Management (HCM) systems experience related to Benefits
• Workday experience is preferred
• Candidates must already have a work authorization that would permit them to work for ABB in the US

What's in it for you:

We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands‑on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.

ABB is an Equal Employment Opportunity and Aff…

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Aff… applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary For Eligible US Employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.