Senior Retention Specialist — Remote

Globe Life; United States; On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement plans

Paid holidays

Parental leave

Education reimbursement

Job summary

American Income Life is seeking a Sr. Retention Specialist to join our team in a remote/work-from-home capacity. The role focuses on data entry, mailroom responsibilities, and operational support across departments.

The ideal candidate has a high school diploma, strong typing skills (50 wpm), and the ability to manage postage and office equipment. A valid driver’s license and ability to lift up to 50 lbs are required.

Qualifications

• High school diploma or equivalent.
• Minimum typing speed of 50 wpm.
• Excellent alpha-numeric recognition skills.
• Experience with postage metering machines is preferred.
• Ability to lift up to 50 lbs and operate standard office equipment.
• Valid driver's license and ability to use office software.

Responsibilities

• Data entry and indexing using computer systems.
• Enter, update, verify and retrieve data across systems.
• Operate postage, FedEx and UPS machines.
• Sort mail, apply postage and manage department orders.
• Order labels and perform address changes as needed.
• Handle daily mail pickups/deliveries and bank deposits.
• Support inter-office mail distribution and other duties as assigned.

Skills

Typing 50 wpm

Alpha-numeric recognition

Postage metering

Lift 50 lbs

Driver's license

Office software

Education

High school diploma

Tools

Postage meters

Job description

American Income Life is seeking a Sr. Retention Specialist to join our team in a remote/work-from-home capacity. The role focuses on data entry, mailroom responsibilities, and operational support across departments.

The ideal candidate has a high school diploma, strong typing skills (50 wpm), and the ability to manage postage and office equipment. A valid driver’s license and ability to lift up to 50 lbs are required.