Senior Retail Store Manager – Fashion and Sustainability

Crossroads Trading Co. Inc.; New York (NY); On-site; USD 68,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Crossroads Trading Co. Inc. is seeking a Store Manager in New York to oversee store operations, lead a 15+ person team, and deliver the brand promise of a fun, fashion-centered, affordable shopping experience.

You will drive sales, merchandising, and customer service while upholding Crossroads' values of inclusion and sustainability. Ideal candidates have retail management experience, strong fashion knowledge, and the ability to work 40 hours weekly.

Qualifications

• Prior experience in retail management as a Lead Manager supervising 15+ employees (2 years+)
• Extensive fashion knowledge including familiarity with labels, brands, designers and current trends.
• Must be able to work a minimum of 40 hours per week.
• Must be authorized to work in the United States.

Responsibilities

• Engage. Lead by example greeting each customer with a smile and creating a welcoming, inclusive environment.
• Prioritize + Delegate. Manage workload and delegate tasks to keep the store running smoothly.
• Be Customer-focused. Guide your team to help customers learn how we work and meet their needs.
• Be a Mentor and Coach. Develop your team's skills using training tools and growth plans.
• Be Transparent. Maintain clear, consistent communication with your manager.
• Be a Problem-solver. Find creative ways to improve customer experience and store performance.
• Have Integrity. Do the right thing, even when it's difficult.
• Be Compassionate. Embrace our values of service, inclusion, and education.
• Be Reliable. Show up on time and prepared.
• Be Flexible. Adapt to changing needs and support your team and customers.

Job description

Crossroads Trading Co. Inc. is seeking a Store Manager in New York to oversee store operations, lead a 15+ person team, and deliver the brand promise of a fun, fashion-centered, affordable shopping experience.

You will drive sales, merchandising, and customer service while upholding Crossroads' values of inclusion and sustainability. Ideal candidates have retail management experience, strong fashion knowledge, and the ability to work 40 hours weekly.