Store Manager - Fashion, Growth & Bonus Potential

Crossroads Trading Co. Inc.; Berkeley (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Crossroads Trading Co. Inc. is seeking a Store Manager in California to oversee store operations, lead a team of 15+ associates, and deliver a fun, fashion-centered, and affordable second-hand shopping experience to communities.

You will embody our values by creating an inclusive environment and driving performance on the sales floor. You will actively recruit, coach, and develop staff, manage merchandising, and ensure customer satisfaction.

Qualifications

• Prior experience in retail management as a Lead Manager managing a team of 15+ employees (2 years+)
• Extensive fashion knowledge including familiarity with labels, brands, designers and current trends.
• Must be able to work a minimum of 40 hours per week.
• Must be authorized to work in the United States.

Responsibilities

• Engage. You get to meet new people, every day! Lead by example greeting each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in.
• Prioritize + Delegate. There will be a lot coming your way – from running breaks to noticing lines- you’ll need to use your team to get everything done and run the store like a well-oiled machine!
• Be Customer-focused. You will guide your team to help customers learn how we work and try selling to us! Each customer has different needs and it’s up to your team to help them out.
• Be a Mentor and Coach. You’ll guide your team members in developing their skills using our training tools and growth plans. Your goal is to support your team!
• Be Transparent. Have clear and consistent communication with your manager - partnership is a cornerstone of our leadership philosophy- two heads are better than one!
• Be a Problem-solver. You enjoy finding creative ways to enhance customer experience, employee engagement and overall store performance.
• Have Integrity. You will act with integrity in words and actions- do the right thing and do it right, even when it’s difficult.
• Be Compassionate. You will embody our core values of service, inclusion, and education. It’s important that we connect with all customers and try our best to help them.
• Be Reliable. You will show up to work on time and ready to go!
• Be Flexible. You understand that needs change and evolve throughout the day- you know how to support your team and customer as needed.

Skills

Hands-on

Talent Scout

Emotional Intelligence

Authentic Leadership

Fashion Knowledge

People-first

Mentor & Coach

Communication

Problem Solver

Job description

Crossroads Trading Co. Inc. is seeking a Store Manager in California to oversee store operations, lead a team of 15+ associates, and deliver a fun, fashion-centered, and affordable second-hand shopping experience to communities.

You will embody our values by creating an inclusive environment and driving performance on the sales floor. You will actively recruit, coach, and develop staff, manage merchandising, and ensure customer satisfaction.