Senior Retail Sales Rockstar - Lead Music Gear

The Guitar Center Company; Scottsdale (AZ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Gig Leave for musicians

Medical Insurance

Dental Insurance

Vision Insurance

401K with company match

Mental health support

Paid sick/holiday/vacation

Employee discount

Tuition reimbursement

Job summary

Guitar Center is seeking a Sr. Sales Associate in Scottsdale to lead customer interactions, drive sales, and mentor teammates.

You will share your passion for music, demonstrate deep product knowledge, and help create a vibrant in-store experience for shoppers seeking guitars and recording gear. As a senior member, you will guide others, support operations, and occasionally open or close the store as needed, while maintaining a high-energy, customer-first atmosphere that mirrors the band you

Qualifications

• Passion for music and customer engagement are essential.
• Proven sales mindset with the ability to upsell and cross-sell.
• Strong communication skills, both verbal and written.
• Retail resilience to perform in a fast-paced store environment.
• Flexibility to work additional hours, including nights and weekends.

Responsibilities

• Customer Engagement: create a welcoming environment and help customers find gear.
• Sales and Revenue Generation: meet or exceed sales targets with upsell/cross-sell.
• Product Knowledge: maintain expertise across guitars and recording gear.
• Customer Relationship Building: grow a fanbase and foster community ties.
• Merchandising and Store Maintenance: organize displays and restock shelves.
• Store Support and Operations: lead by example and assist with opening/closing.

Skills

Friendy Vibes

Music Junkie

Player's Spirit

Problem Solver

Team Player

Leadership Spirit

Job description

Guitar Center is seeking a Sr. Sales Associate in Scottsdale to lead customer interactions, drive sales, and mentor teammates.

You will share your passion for music, demonstrate deep product knowledge, and help create a vibrant in-store experience for shoppers seeking guitars and recording gear. As a senior member, you will guide others, support operations, and occasionally open or close the store as needed, while maintaining a high-energy, customer-first atmosphere that mirrors the band you