Senior Retail Sales Associate (Full-Time)

Autozone; Fullerton (CA); On-site; Full time

Job summary

A leading company in the auto parts retail industry seeks a Full-Time Senior Retail Sales Associate. The ideal candidate will ensure excellent customer service while managing store operations efficiently. Responsibilities include diagnosing automotive problems, providing excellent service, and maintaining store standards. Competitive pay and comprehensive benefits are included.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance options

401(k) with company match

Exclusive discounts and perks

Opportunities for career growth

Qualifications

• High School diploma or equivalent required.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.

Responsibilities

• Drive sales through superior customer service.
• Operate cash registers and handle cash procedures.
• Maintain store appearance and merchandising standards.

Skills

Customer Service

Communication

Decision-Making

Problem Diagnosis

Education

High School diploma or equivalent

Job description

AutoZone Full-Time Senior Retail Sales Associate

Drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. Assist customers, perform daily assigned duties, and remain compliant with company procedures aligned with AutoZone's expectations by Living the Pledge every day.

Position Responsibilities

1. Provides WOW! Customer Service
2. Ensures assigned store tasks are completed in a timely manner on assigned shift
3. Operates cash registers and follows established cash handling procedures
4. Follows company policies and loss prevention procedures
5. Maintains a safe working environment including PPE (Personal Protective Equipment)
6. Maintains store appearance and merchandising standards as directed
7. Ensures merchandise is restocked and placed in their respective areas
8. Utilizes ZNET to help customers locate merchandise or find suitable alternatives
9. Maintains product knowledge and current promotions through AutoZone systems and information sources
10. Practices GOTTChA and assists with the installation of wiper blades, batteries, and light bulbs
11. Utilizes OBDII to read codes from customers' automobiles
12. Ability to diagnose automobile problems and recommend solutions
13. Communicates with managers regarding customer concerns and employee matters
14. Actively engaged in developing more effective customer service skills
15. Provides honest and trustworthy advice to customers regarding the best products that fit their expectations

Position Requirements

1. High School diploma or equivalent
2. Basic knowledge of automotive parts is required
3. Excellent communication and decision-making skills
4. Ability to lift, load, and deliver merchandise
5. Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekends

Benefits at AutoZone

AutoZone offers thoughtful benefits programs with personalized guidance designed to improve your physical, mental, and financial wellbeing. Benefits include:

1. Competitive pay and paid time off
2. Unrivaled company culture
3. Medical, dental, vision, life, and disability insurance options
4. Health Savings and Flexible Spending Accounts with wellness rewards
5. Exclusive discounts and perks, including AutoZone in-store discount
6. 401(k) with company match and Stock Purchase Plan
7. AutoZoners Living Well Program for mental and physical health
8. Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more atcareers.autozone.com.

Application Instructions

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions, visit careers.autozone.com/candidateresources. We continuously accept applications, and our hiring managers review submissions regularly. We will contact you if we believe you are a good fit for our team.

Compensation Range (USD): Minimum $16.00 – Mid $16.25 – Maximum $16.50