Senior Retail Banking Expert (Remote Contract)

mercor; United States; Remote; USD 83,000 - 96,000; Part time

Job summary

Mercor is seeking a Retail Banking Expert for a remote contract role in the United States. The position focuses on building enterprise-scale retail banking scenarios across lending, deposits, and regulatory reviews, with exposure to core platforms and compliance frameworks.

The role requires 5+ years in consumer lending or regulatory domains within Fortune 500 banks, ownership of large lending portfolios or programs, and fluency with KYC/AML and OCC/CFPB guidance. Remote work is offered.

Qualifications

• 5+ years working in consumer lending, branch operations, credit risk, or compliance at a Fortune 500 retail bank (e.g. JPMorgan Chase, Bank of America, Wells Fargo, Citi, U.S. Bank).
• Direct ownership of F500-scale lending portfolios, branch/digital banking operations, or regulatory compliance programs.
• Fluency in enterprise retail banking tooling and frameworks, plus understanding of OCC, CFPB, FDIC regulatoryExams, KYC/AML compliance, and credit risk governance.

Responsibilities

• Construct enterprise retail banking scenarios spanning large-scale deposit and lending operations, multi-stakeholder branch network decisions, and complex regulatory examination or compliance review cycles.
• Build tasks across F500 consumer lending (mortgage, auto, personal), branch and digital banking operations, credit risk and underwriting, fraud prevention, and customer experience/retention strategy.
• Develop retail banking operations scenarios involving tools such as core banking platforms (FIS, Fiserv, Temenos), loan origination systems (LOS), CRM platforms, and AML/fraud detection tools in F500 stacks.
• Apply enterprise retail banking frameworks (credit risk scoring models, CFPB/regulatory compliance standards, omnichannel service design, KYC/AML protocols) and produce reference lending policies, risk assessments, and executive-level operational narratives.
• Author rubrics that distinguish authentic enterprise retail banking judgment from generic textbook or licensing-exam-level recall.

Skills

Consumer lending experience

Regulatory compliance

Credit risk governance

Branch/digital banking operations

Job description

Mercor is seeking a Retail Banking Expert for a remote contract role in the United States. The position focuses on building enterprise-scale retail banking scenarios across lending, deposits, and regulatory reviews, with exposure to core platforms and compliance frameworks.

The role requires 5+ years in consumer lending or regulatory domains within Fortune 500 banks, ownership of large lending portfolios or programs, and fluency with KYC/AML and OCC/CFPB guidance. Remote work is offered.