Consumer Banking Specialist - Fully Remote | Upto $70/hr

mercor; United States; Remote; USD 83,000 - 96,000; Part time

Job summary

Mercor is seeking a Remote Retail Banking Expert to craft enterprise scenarios for large-scale deposit and lending operations, with deep knowledge of risk, compliance, and customer experience. You will work with core banking platforms (FIS, Fiserv, Temenos), LOS, CRM, and AML tools to produce policy references and executive narratives.

Candidates should have 5+ years in consumer lending or regulatory programs at a Fortune 500 bank, and a strong grasp of OCC/CFPB/FDIC exams, KYC/AML standards,

Qualifications

• 5+ years in consumer lending, branch ops, credit risk or compliance at a Fortune 500 retail bank.
• Direct ownership of large lending portfolios or regulatory compliance programs.
• Fluency with enterprise banking tooling and familiarity with OCC/CFPB/FDIC processes.

Responsibilities

• Construct enterprise retail banking scenarios for large deposit and lending operations.
• Build tasks across consumer lending, branch and digital banking, risk/underwriting, fraud prevention, and customer experience.
• Develop scenarios using core banking platforms (FIS, Fiserv, Temenos), LOS, CRM, and AML monitoring tools.
• Apply risk frameworks and produce reference lending policies and executive narratives.
• Author rubrics distinguishing authentic banking judgment from rote material.

Skills

Credit risk

Regulatory compliance

Lending operations

KYC/AML

Tools

FIS

Fiserv

Temenos

LOS

CRM platforms

Fraud/AML monitoring tools

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Retail Banking Expert Type: Contract Compensation: $60–$70/hour Location: Remote

Responsibilities

• Construct enterprise retail banking scenarios for large-scale deposit and lending operations, multi-stakeholder branch network decisions, and complex regulatory examination or compliance review cycles.
• Build tasks across F500 consumer lending (mortgage, auto, personal), branch and digital banking operations, credit risk and underwriting, fraud prevention, and customer experience/retention strategy.
• Develop scenarios involving tools such as core banking platforms ( FIS , Fiserv , Temenos ), loan origination systems ( LOS ), CRM platforms , and fraud detection/AML monitoring tools in F500 stacks .
• Apply enterprise retail banking frameworks (credit risk scoring models, CFPB/regulatory compliance standards , omnichannel service design, KYC/AML protocols ) and produce reference lending policies, risk assessments, and executive-level operational narratives.
• Author rubrics that distinguish authentic enterprise retail banking judgment from generic textbook or licensing-exam-level recall.

Qualifications Must-Have

• 5+ years working in consumer lending, branch operations, credit risk, or compliance at a Fortune 500 retail bank (JPMorgan Chase, Bank of America, Wells Fargo, Citi, U.S. Bank).
• Direct ownership of F500-scale lending portfolios , branch/digital banking operations, or regulatory compliance programs.
• Fluency in enterprise retail banking tooling and frameworks, plus understanding of how F500 regulatory examinations (OCC, CFPB , FDIC ), KYC/AML compliance , and credit risk governance actually work.

Qualifications Preferred

• Prior rubric, banking-training curriculum, or policy/risk documentation authorship.