Senior Restoration Project Manager

SERVPRO Team Shaw; The Woodlands (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus and Commission Plan

Competitive Base Salary

Job summary

SERVPRO Team Shaw is seeking a Field Operations Manager in The Woodlands, Texas, to oversee daily field operations, ensuring compliance with safety standards and effective task management. The ideal candidate will have a high school diploma, 1-2 years in restoration or construction, and valid driver’s license. Responsibilities include communicating with customers, developing crew skills, and maintaining inventory. Competitive base salary with bonus plan offered, along with a Monday to Friday schedule and potential overtime during peak demands.

Qualifications

• 1–2 years of experience in restoration, construction, or a related field.
• Valid driver’s license with a clean driving record.
• Availability for on-call rotation, evenings, weekends, or overtime as needed.

Responsibilities

• Direct daily field operations and ensure compliance with safety standards.
• Assign tasks and monitor progress to meet project timelines.
• Communicate with customers and answer questions throughout the restoration process.

Skills

Strong communication skills

Leadership skills

Ability to lift up to 50 lbs

Basic proficiency with smartphones and tablets

Education

High school diploma or equivalent

Job description

Key Responsibilities:

• Direct daily field operations, ensuring crew members follow proper procedures and safety standards.
• Assign tasks, monitor progress, and maintain workflow to meet project timelines.
• Communicate clearly and professionally with customers, answering questions and setting expectations throughout the restoration process.
• Accurately complete job files, including daily logs, photos, and scope details in SERVPRO systems.
• Inspect work performed by technicians to ensure it meets SERVPRO’s high standards and industry guidelines.
• Coach, support, and develop crew members to improve skills and efficiency.
• Oversee the setup, use, and maintenance of equipment and ensure proper inventory of supplies.
• Identify challenges on the job site and take proactive steps to resolve them quickly.
• Work closely with General Manager and claims team to ensure smooth job execution and customer satisfaction.
• Promote and enforce safe work practices on every job site.
• Bonus and Commission Plan with Competitve Base Salary
• Schedule: Monday - Friday, 8:00 AM - 5:00 PM
• Availability for overtime and on-call hours willbe required during peak demand or emergency responses

Qualifications: Required

• High school diploma or equivalent
• 1–2 years of experience in restoration, construction, or a related field
• Valid driver’s license with a clean driving record
• Ability to lift, carry, and move up to 50 lbs. regularly
• Strong communication and leadership skills
• Basic proficiency with smartphones, tablets, and job-tracking software
• Availability for on-call rotation, evenings, weekends, or overtime as needed

Preferred Qualifications

• IICRC certification(s) in Water Damage Restoration, Fire/Smoke Restoration, or related areas
• Prior supervisory or lead technician experience
• Experience working with insurance adjusters or property managers
• Familiarity with SERVPRO job documentation systems (WorkCenter, DryBook, etc.)