Senior Restoration Project Director

ServiceMaster Clean of Fraser Valley; Spartanburg, Northern (SC, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company car

Dental insurance

Paid time off

Training & development

Job summary

ServiceMaster Clean of Fraser Valley is seeking a Project Director to lead restoration and reconstruction projects from estimating through completion. You will drive revenue, protect margins, and ensure client satisfaction while coordinating labor, materials, and subcontractors on site.

You will own project profitability, guide field teams, and support strategy to win work and execute profitably in a dynamic environment. Strong leadership and communication skills are essential.

Qualifications

• High school diploma required.
• 5+ years of construction project management and estimating experience.
• Strong proficiency in Xactimate.
• Experience supervising and developing team members.
• Strong negotiation and carrier communication skills.

Responsibilities

• Conduct site inspections to assess scope of loss and construction requirements.
• Develop detailed reconstruction estimates using Xactimate in accordance with carrier guidelines.
• Review and refine scopes to ensure accuracy, completeness, and profitability.
• Identify and capture change orders and supplemental opportunities.
• Manage estimate revisions based on carrier feedback.
• Support business development efforts by providing technical expertise during client meetings.
• Ensure projects are bid and contracted at margins aligned with company targets.
• Oversee projects from contract signing through final completion.
• Develop project schedules and coordinate labor, materials, and subcontractors.
• Conduct regular site inspections to monitor quality and progress.
• Ensure work is performed safely and in compliance with company standards.
• Resolve scope discrepancies, field issues, and customer concerns.
• Maintain accurate project documentation including notes, photos, and reports.
• Own gross profit performance across assigned projects.
• Monitor labor efficiency, subcontractor costs, and material usage.
• Ensure all billable events are captured and communicated.
• Review budgets and cost reports to prevent margin erosion.
• Partner with accounting to ensure accurate billing and timely collections.
• Support AR efforts on escalated accounts when needed.
• Serve as senior point of contact for property owners and insurance adjusters.
• Lead complex claim negotiations and supplemental discussions.
• Maintain strong carrier and referral partner relationships.
• Ensure client satisfaction from initial contact through project completion.

Skills

Project management

Estimating

Xactimate

Negotiation

Education

Bachelor’s degree in Construction Management or related field

Tools

Xactimate

Job description

ServiceMaster Clean of Fraser Valley is seeking a Project Director to lead restoration and reconstruction projects from estimating through completion. You will drive revenue, protect margins, and ensure client satisfaction while coordinating labor, materials, and subcontractors on site.

You will own project profitability, guide field teams, and support strategy to win work and execute profitably in a dynamic environment. Strong leadership and communication skills are essential.