Hands-On Restoration Operations Leader

ServiceMaster Clean of Fraser Valley; McKinney, Northern (TX, KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Profit sharing

Performance bonus

Flexible schedule

Advancement opportunities

Training & development

Competitive salary

Job summary

ServiceMaster Clean of Fraser Valley is seeking an experienced restoration professional to become General Manager of Restoration Operations. This hands-on leader will guide daily restoration projects—water, mold, fire, and reconstruction—while staying engaged in the field when needed.

The ideal candidate blends technical restoration knowledge with strong leadership, business judgment, and customer-focused communication.

Qualifications

• 3+ years of professional restoration experience; advanced water damage experience strongly preferred.
• Strong working knowledge of IICRC S500 and S520 standards.
• IICRC ASD certification preferred; additional certifications are a plus.
• Demonstrated knowledge of moisture meters, thermal imaging, psychrometry, dehumidification, air movement, drying calculations, and moisture documentation.
• Experience with large-loss, commercial, or complex restoration projects preferred.

Responsibilities

• Lead and oversee daily restoration operations, including water, mold, fire, and reconstruction projects.
• Supervise and support Project Managers, estimators, technicians, and production teams.
• Step into the field as needed to perform or direct advanced restoration work and large-loss projects.
• Evaluate losses, develop scopes, establish drying plans, and determine equipment, labor, and resource requirements.
• Direct multiple crews and projects during high-volume or CAT events.
• Ensure proper documentation, photo logs, moisture records, equipment usage, and job reporting.
• Maintain high standards for safety, PPE, property protection, customer service, and workmanship.
• Monitor project schedules, labor, equipment, material usage, job costs, and profitability.

Skills

Leadership

Communication

Organization

Problem solving

IICRC S500 knowledge

IICRC S520 knowledge

Moisture meters

Thermal imaging

Estimating software

Project-management systems

Education

IICRC ASD certification

Tools

Moisture meters

Thermal imaging

Estimating software

Project-management systems

Job description

ServiceMaster Clean of Fraser Valley is seeking an experienced restoration professional to become General Manager of Restoration Operations. This hands-on leader will guide daily restoration projects—water, mold, fire, and reconstruction—while staying engaged in the field when needed.

The ideal candidate blends technical restoration knowledge with strong leadership, business judgment, and customer-focused communication.