Senior Resource Allocation Planner

CenterPoint Energy, Inc.; Minneapolis, Northern (MN, KY); Hybrid; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health Savings Account (HSA) with a公司

Health Savings Account (HSA) with a公司

Health Savings Account (HSA) with a公司

Health Savings Account (HSA) with a公司

Job summary

CenterPoint Energy in Minnesota is seeking a professional to effectively manage frontline resource allocations by creating and communicating staffing models and reports. You will evaluate workforce capacity and forecasted work to align staffing and training needs and present recommendations to leadership.

The role focuses on forecasting, planning and optimizing frontline staffing to deliver reliable service while collaborating with cross-functional teams and external partners.

Qualifications

• Requires a bachelor’s degree in Business, Finance, Accounting or related discipline from an accredited college and university and/or equivalent work experience.
• Requires a minimum of six (6) years of experience in forecasting, planning and resource deployment in the service industry or related environment.
• Or eight (8) years’ work experience with emphasis on Business, Finance or Accounting.

Responsibilities

• Develops and communicates workload forecasts and staffing plans for front-line resources.
• Routes front-line staff to ensure appropriate service delivery levels daily and weekly.
• Monitors and adjusts forecasts based on changing demand and capacity; translates data into actionable information.
• Produces regular and ad-hoc staffing, scheduling, training and other planned-event reports to meet customer needs.
• Maintains understanding of workload forecasting and modeling; seeks improvements in processes and outcomes.
• Fosters positive relationships within CenterPoint Energy and with external partners.
• Acts as a liaison across workforces and departments with leadership, integrity, and teamwork.

Skills

Resource forecasting

Workforce planning

Staffing scheduling

Reporting and analytics

Stakeholder communication

Education

Bachelor's degree in Business, Finance, Accounting or related discipline

Job description

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CenterPoint Energy and its predecessor companies have been in business for more than 150 years.

Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Job Summary

Effectively manages front-line resource allocations by creating, maintaining and communicating appropriate models and reports. Evaluates workforce capacities and pending or forecasted work to achieve optimal workforce alignment and makes recommendations to the appropriate audience related to staffing and/or training needs.

Essential Functions

• Understands company resource capabilities and capacities and creates and analyzes workload forecasts and plans to develop a front-line staffing schedule which utilizes resources to their fullest.
• Enables the routing of the front-line staff to assure appropriate levels of service delivery are met on a daily and weekly basis.
• Monitors and adjusts the plan sufficiently, based upon changing demand requirements and resource capacities, by completing comprehensive analysis, converting data to usable information.
• Provides regular and ad-hoc reports to make staffing, scheduling, training, and other planned event adjustments that allows the workforce to meet the customer needs and expectations.
• Maintains a thorough understanding of workload forecasting and modeling and seeks to improve business and work processes to assure business results are achieved.
• Cultivates positive business relationships throughout the CNP organization and with key external partners.
• Acts as a liaison between the various workforces and departments by exhibiting desirable and appropriate leadership behavior including integrity, ability to learn, results orientation, ability to interact effectively with others, team-playing, coaching, sense of urgency, and independent judgment that creates a productive unit dedicated to the achievement of business goals.

Education Description

Requires a bachelor’s degree in Business, Finance, Accounting or related discipline from an accredited college and university and/or equivalent work experience.

Experience

Requires a minimum of six (6) years of experience in forecasting, planning and resource deployment in the service industry or related environment.

Or eight (8) years’ work experience with emphasis on Business, Finance or Accounting. Every two years of experience is equivalent to one year of education.

Physical Requirements

• Able to communicate either written and verbal communications either in person or through technical equipment such as telephone.
• Able to demonstrate and apply the manual dexterity to operate a personal computer and common office equipment.
• Able to sit, stand or walk for long periods of time.
• Able to exert up to 10 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects.
• Able to operate a motor vehicle and drive a motor vehicle daily or for extended time periods, in a safe manner, and enter/exit vehicle unassisted.

Working Conditions

• Required to participate in CenterPoint Energy's Emergency Operation Plan (EOP).
• Able to work regular hours, with occasional or mandatory overtime; may be required to work rotating shifts.

We want you to know
Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.

What we bring to you

• Competitive pay
• Benefits eligibility begins on your first day
• Health Savings Account (HSA) with a company contribution
• Health/Dependent Care Flexible Spending Accounts
• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution
• Flexible work schedule, paid holidays and paid time off
• Paid training
• Professional growth and development programs including tuition reimbursement
• Life, AD&D, Disability
• Employee Assistance Program (EAP)
• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston

Job Type: Full Time
Posting Start Date:09/02/2026
Posting End Date: 09/11/2026

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Compensation: $91,366.40 to $137,049.60 Annually
CenterPoint Energy is required by Minnesota law to provide a good faith estimate of the minimum and maximum starting compensation range at the time of posting for the opportunity. This annual compensation range is specific to Minnesota and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.