Operations Support Representative

CenterPoint Energy; Alvin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

CenterPoint Energy seeks a clerical and customer service support specialist for the Gas Operations District. You will collect data, enter information, prepare reports, and assist with daily tasks to help operations run smoothly.

You will support One Call notifications, cost estimates, and customer issue resolution while following procedures and compliance requirements.

Qualifications

• Requires basic English, mathematics, grammar and punctuation.
• Gas distribution experience required, including SAP experience.
• Proficiency with data collection and report generation.

Responsibilities

• Prepares and maintains monthly and quarterly operations reports.
• Assists with One Call notifications and cost-estimate preparation.
• Reviews and processes various reports and records in SAP.
• Maintains call-out schedules and dispatches daily line-ups.
• Responds to customer problems and ensures proper documentation.

Skills

Data entry

Analytical skills

Communication

Education

High School Diploma

Tools

SAP

Riskmaster

Job description

CenterPoint Energy and its predecessor companies have been in business for more than 150 years.

Our Vision:

Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Our Commitment:

CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

Job Summary

Provides clerical and customer service support including data collection and entry, information/data analysis, document preparation, report generation for the Gas Operations District, Area or local office; may also perform warehouse function in support of district or geographic location.

Essential Functions

• Prepares and maintains various monthly and quarterly operations reports (e.g., LUFG, capital job status, safety awareness activities, etc.).
• Assists with third party damages through Riskmaster System.
• Performs One Call notifications and updates.
• Assists with ARO process as required due to segregation of duties.
• Reviews and reconciles Onepay credit card expenses utilizing on-line Onepay system.
• Assists with preparation of cost estimates for new services as needed or requested by supervision.
• Updates and maintains weekly call-out schedule and dispatch daily line-up for District, Area or local office.
• Coordinates fleet maintenance schedules, mileage reports, notification of CDL certification requirements, vehicle inspections, etc.
• Ensures work orders are sent to GIS in a timely manner.
• Reviews and processes various ITRON-Meter Reading Reports/Can't Reads.
• Researches and resolves solve customer problems.
• Requests for information and/or records maintenance in compliance with legal retention schedules while following prescribed procedures and practices.
• Receives, stores and issues materials and supplies as needed based on district needs.
• Prepares necessary SAP records to document receipt and issuance of materials and supplies.
• Performs duties that include answering the phone, filing, faxing, copying, mail distribution, I-buy purchases, etc.

Education Description

• Requires a high school diploma or the equivalent knowledge of English, mathematics (addition, subtraction, multiplication, division, fractions and/or percentages), grammar and punctuation.

Experience

• Requires a minimum of three years of gas distribution experience, including two years SAP experience.

We want you to know

Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.

What we bring to you

• Competitive pay
• Paid training
• Benefits eligibility begins on your first day
• Transit subsidies
• Flexible work schedule, paid holidays and paid time off
• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
• Professional growth and development programs including tuition reimbursement
• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

Job Type:Full Time Posting Start Date: 09/04/2026 Posting End Date: 09/11/2026

This contractor and subcontractor shall abide by the requirements of 41 CFR * 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

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