Senior Residential Programs Lead

Cape Abilities; Hyannis (MA); On-site; USD 55,000 - 60,000; Full time

Job summary

Cape Abilities in Hyannis, MA seeks a qualified operations leader to oversee residential programs and support services for participants. You will hire, train, evaluate and provide support to Residential Supervisors, ensuring alignment with program standards and regulatory compliance, and fostering a safe, therapeutic living environment.

The role requires extensive supervisory experience, hands-on care readiness, strong organizational skills, and collaboration with state agencies.

Qualifications

• Minimum 6 years prior experience including 3 years residential management and staff management.
• 3 years supporting individuals with intellectual and developmental disabilities, autism, brain injuries or other unique challenges.
• Knowledge of regulatory compliance.
• Prior supervisory experience required.
• Ability and willingness to provide hands-on personal care.
• Strong organizational skills.
• Must be able to effectively communicate in both verbal and written form with coworkers and supported individuals and read fluently.
• Valid driver’s license in the state of Massachusetts required.

Responsibilities

• Hires, trains, evaluate, and provide support to Residential Supervisors assigned to residences; ensures Supervisors understand standards.
• Ensures regulatory and policy compliance in homes by conducting reviews, inspections, and audits.
• Guides development of treatment plans including ISP, provider agreements, and clinical support plans.
• Assists with recruiting, supervising, and training Direct Support Professionals.
• Serves as liaison with state agencies for people in assigned homes.
• Provides regular trainings for agency staff on safety and clinical topics.
• Reviews and finalizes reporting such as incident, restraint, and ISP reports.
• Ensures CARF standards compliance; provides on-call coverage as needed.

Job description

Cape Abilities in Hyannis, MA seeks a qualified operations leader to oversee residential programs and support services for participants. You will hire, train, evaluate and provide support to Residential Supervisors, ensuring alignment with program standards and regulatory compliance, and fostering a safe, therapeutic living environment.

The role requires extensive supervisory experience, hands-on care readiness, strong organizational skills, and collaboration with state agencies.